At any given time, Tetra Tech is leading numerous projects in over 40 countries with varying Internet bandwidth. So it’s no surprise that controlling every file at every location had become an IT nightmare. Remote employees accessed files with unreliable VPNs or worked in insecure silos. Teams struggled to find the latest files with scattered versions, email became overloaded, and collaboration slowed. Chip Temm continued, “Field offices had their own file systems and email was the primary means of document exchange. It often slowed the processes.”
International teams needed a content platform that could thrive in unstable conditions and comply with HIPAA, DOD, and government content regulations. VP of IT, Jerald Holzinger explained, “We wanted a solution that was easy to deploy and scalable, making it possible to roll out to 200 other sites in the future.” IT tried SharePoint and OneDrive to integrate with Microsoft Office but it hadn’t aligned operationally, while switching to Dropbox presented its own set of problems.
Egnyte helped unify Tetra Tech’s field offices so employees can now find and access the latest document version, regardless of location. Teams communicate, collaborate, and complete projects faster with a single source of truth and without connectivity issues slowing the process.
The Egnyte task manager has helped improve team workflows. For example, Finance streamlines the approval process for project reviews and billing by providing a central location where users can also add or assign tasks to files or leave comments on documents.
In addition to simplifying workflows, Egnyte’s auditing and reporting functionality saves precious time and effort by quickly finding files from usage reports, instead of long manual searches through thousands of folders.
Removing the geographical barriers to content accessibility has increased efficiency throughout Tetra Tech, while file requests and upload links have improved collaboration with business partners and clients. The finance team’s efficiency increased 700% by using the task feature and teams across the organization saw a massive reduction in email inbox clutter. The use of file requests and upload links has also helped improve external business collaboration.
Tetra Tech, Inc. provides consulting and engineering solutions to governments and commercial clients worldwide, such as the United States Agency for International Development (USAID). It employs more than 17,000 associates in 400 offices, all of whom are seeking sustainable innovations focused on water, environment, infrastructure, energy, resource management, and international development.
Headquarters: Pasadena, CA, USA
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