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2021

Data Governance Trends Report

The 2021 Egnyte Data Governance Trends Report is based on survey data from 400 C-level IT leaders, highlighting the latest challenges in securing and governing the single largest source of enterprise data risk: content.

In 2020, IT leaders reported that the shift to remote work had accelerated content sprawl and created new levels of data risk. In 2021, IT leaders report that hybrid work will continue for the foreseeable future, worsening content sprawl and raising new concerns about the security of sensitive data inside files.

Key findings show ransomware surfacing as the top data security concern for large companies, and differing opinions on how AI can be used to solve the most pressing challenges for security and compliance.

Or Browse the Data Below

Content Sprawl

In 2020, 70% of C-Suite IT executives predicted content sprawl would worsen. Today, the average organization deploys 14 file repositories, and 20% of CIOs report having more than 20 file services in use.

How many file storage solutions does your organization use?

(Select from a scale of 0 to 20+)

1-10
File Storage
Services
020+

Average Number of File Storage Repositories in Use

(Responded by IT Leaders)

1
File Storage
Service
??
2
File Storage
Services
??
3-4
File Storage
Services
??
5-9
File Storage
Services
??
10-20
File Storage
Services
??
20+
File Storage
Services
??
Content sprawl is a bigger problem than meets the eye.

When people hear "file storage," an image of a cloud repository or on-prem file server comes to mind. But the reality is that files are transmitted, and often stored, inside many other kinds of apps and across devices. These "informal repositories" create a hidden source of risk due to the difficulty of finding and securing sensitive information lurking inside stored files.

Informal Repositories: Top Locations That Files are Stored and Shared

Collaboration Portals 0

Email

Collaboration Portals 0

Collaboration Portals(SharePoint, Basecamp, etc.)

Messaging Services 0

Messaging Services(Slack, Teams, etc.)

Local Storage Devices 0

Local Storage Devices(USBs, hard drives, etc.)

Business Productivity 0

Business Productivity Apps(Google Workspace, Docusign, etc.)

Personal Devices 0

Personal Devices(computers, smartphones, etc.)

Unauthorized Cloud Storage 0

Unauthorized
Cloud Storage

The wide use of multiple repositories is likely to continue in the short-term, as 88% expect at least some employees to work remotely at least until 2022.

In 2020, 40% said their top concern with content sprawl was the increased risk of breaches and leaks—and, even with a year to improve, not much has changed.

Top Concerns About Content Sprawl

Increased risks of data
breach and leaks

0%

More difficult to retain,
delete, or archive data

0%

Challenges of maintaining multiple systems

0%

Cost of maintaining
different systems

0%

Managing permissions
effectively

0%

Inhibits file analytics and business intelligence

0%

Lack of company control and visibility over company files

0%

Version control
issues

0%

Remote Risks

CIOs have good reason to be concerned. They estimate an average of 49% of their company files —nearly half— contain sensitive information, such as PII or credit card numbers.

65% of C-level tech execs suspect that files and documents with sensitive information are saved locally to the personal devices of employees.

0%

of company files contain
sensitive information

Which Data Source is Most Difficult to Secure?

1
Email
2
Cloud File Storage
3
Personal Devices (computers, smartphones, etc.)
4
Structured Databases
5
On-premises file storage
6
Productivity apps
7
Company devices (computers, smartphones, etc.)

More than a third (35%) of tech executives say email is the most difficult data source to secure, yet 77% report employees sharing files via email.

Content sprawl has wide-ranging implications for organizational priorities around data security, privacy, and compliance. 30% of CIOs cite securing customer data as their top priority -- an effort that can be severely hampered when that data is spread across such a wide attack surface.

What Does Company Leadership Believe is the Top Priority?

???%
Select a slice to dig deeper

A quarter of C-Suite IT leaders say protecting against ransomware is their company’s top priority. Companies with annual revenue over $100 million were more likely to rank ransomware as their top concern (37%) than companies with less than $100 million (21%).

Which Consequence of Ransomware is a Bigger Concern For Your Company?
0 Your company’s data being improperly accessed and made public
0 Your files getting encrypted, making them inaccessible and disrupting business operations

44% of IT leaders at smaller companies (100 - 1,000 employees) say they are completely or mostly prepared for a ransomware attack, versus 69% of companies at larger enterprises (1,000+ employees).

CIO Wish List

Unsurprisingly, 80% of CIOs are likely to invest in new cloud security solutions, including cloud access security broker (CASB) and data loss prevention (DLP) software, in the next 12 months.

While most organizations have already invested in some tools, barriers remain to investment, including cost (34%). But another 31% say they just don't have the time to research what’s available and 28% say they don't have the right talent in-house to administer the software if they purchase it.

Biggest Barriers to Investing in New Cloud Security Tools

SMB
100-1000 Employees
Response Large Company
1000+ Employees
27% Too
Expensive
38%
37% Haven’t Had the
Time to Research
27%
35% Don’t Have the Right People
to Administer Them
24%
24% Too Complex for
Our Business
26%
29% I Personally Don’t Have the
Expertise to Administer Them
19%
22% I’m Not Sure What They Do
What They Do
22%
8% Don’t
Need Them
11%

The focus on security and protecting sensitive data has prompted C-level tech executives to bulk up a new front in the battle for security. The most commonly cited application of AI that companies are currently using or plan to invest in the next 12 months is to identify and protect sensitive data in files (47%). Another 42% are using AI to assess risk and threats, and 40% are using it to monitor for malicious behavior.

AI Solutions Your Business Uses Or Plans to Purchase in The Next Year

Identifying and Protecting
Sensitive Data in Files

0%

Assessing Risks
and Threats

0%

Challenges of Maintaining
Multiple Systems

0%

Searching and Collating Existing
Databases for Information

0%

Monitoring for
Malicious Behavior

0%

Uncovering Insights Through
Business Intelligence

0%

File Management
and Organization

0%

Monitoring Bandwidth and
Identifying the Best Teams

0%

However, while C-level executives have grand plans for using AI to combat digital threats, there may be another battle brewing within. 70% say that while their company leaders have talked up using AI, they aren't ready to fully commit to it.

Conclusion

As the survey data shows, content sprawl has been exacerbated by distributed workforces and the proliferation of file sharing and storage apps. Businesses of all stripes are struggling to keep tabs on their data, even though they’re acutely aware of the stakes.

IT leaders have zeroed in on ransomware and the potential fallout from these attacks as top priorities. They already have, or plan to invest in security tools to address these challenges and they see AI as a potential solution to a range of IT needs.

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