Engineering

Network Engineer (Mountain View, CA - USA)
New Graduate - Software Engineer (Mountain View, CA - USA)
Performance Engineer (Mountain View, CA - USA)
Software Engineer - Infrastructure Development (Mountain View, CA - USA)
Senior Current Product Development Engineer (Mountain View, CA - USA)
Senior Software Engineer – Business Operations (Mountain View, CA - USA)
Senior Software Engineer - Hybrid Cloud (Mountain View, CA - USA)
Software Engineer - Hybrid Cloud (Mountain View, CA - USA)
Software Development Engineer in Test, DevOps (Mountain View, CA - USA)
Software Development Engineer in Test, Protect (Mountain View, CA - USA)
Sr Software Development Engineer in Test (Mountain View, CA - USA)
Sr. Software Engineer - Cloud (Mountain View, CA - USA)
Sr. Software Engineer - Data (Mountain View, CA - USA)
Sr. Software Engineer - Egnyte Protect (Mountain View, CA - USA)

Customer Advocacy

Customer Success Manager (Spokane, WA - USA)
Professional Services Engineer (Raleigh, NC - USA)

Marketing

Customer Reference Manager (Mountain View, CA - USA)
Product Marketing Manager (Mountain View, CA - USA)
Sr. Director, Customer Marketing (Mountain View, CA - USA)
Sr. Manager, Marketing Operations (Mountain View, CA - USA)

Product

Sr. Product Manager – Egnyte Connect (Mountain View, CA - USA)
Product Manager, Mobile (Mountain View, CA - USA)
UX Designer (Mountain View, CA - USA)

Sales

Account Executive (Spokane, WA - USA)
Account Executive (Raleigh, NC - USA)
Account Manager (Spokane, WA - USA)
Director, Sales Enablement (Mountain View, CA - USA)
MSP Partner Account Manager (Spokane, WA; Raleigh, NC - USA)
Sr. Account Executive (Atlanta, GA; Boston, MA; Mountain View, CA; New York, NY; Raleigh, NC - USA)
Sr. Sales Engineer (United States)
Sales Development Manager (Raleigh, NC - USA)
Sales Development Representative (Raleigh, NC; Spokane, WA - USA)
Sales Manager (SMB) – Eastern US (Raleigh, NC - USA)
Sales Manager (SMB) – Western US (Spokane, WA - USA)

G & A

Sr. Corporate Recruiter (Mountain View, CA - USA)

Engineering

Network Engineer (Mountain View, CA - USA)

Position Description:

We are growing and growing is exciting! Egnyte is looking for a Network Engineer that will interact with the global peers and across other departments, to solve challenging escalated networking problems. In this role, you will work on a team of highly skilled Network Engineers responsible for the end-to-end ownership of our Core datacenter network. This consists of design, architecture, definition and enforcement of standards, security, sustainability/scalability, deployment, and operations of our current and next generation networks.

The Successful Candidate will need:

  • Minimum of 5 years of experience as a Network Engineer
  • Knowledge of dynamic routing protocols (BGP, OSPF)
  • Knowledge of HA mechanisms and protocols (ether-channel, FHRP, stack, cluster, multipath, ECMP)
  • Experience with VPNs
  • Experience with L2/L3 networks
  • Understanding of Cisco and Arista CLI
  • Experience with firewalls
  • Ability to solve complex problems with simple and elegant solutions
  • Willingness to learn and gain new technical skills
  • Bachelors degree in a technical field or equivalent years of experience

Preferred Qualifications:

  • Experience with Linux
  • Experience with automation tools for network configuration
  • Familiarity with at least one of the scripting language: Python/Perl/Ruby
  • Experience with using bug tracking/version control tools like Jira, Subversion and/or Git

Please send your resume to jobs_engineering@egnyte.com and reference “Network Engineer” in the subject line.

New Graduate - Software Engineer (Mountain View, CA - USA)

Position Description:

We’re looking for recent graduates, with degrees in Computer Science or related technical discipline, to join our Software Engineering team. This role will include aspects of software development and program management and is an excellent opportunity to get in on the ground floor of a growing company.

Qualifications:

  • Bachelor’s degree in Computer Science or related technical discipline
  • Excellent written and verbal communication skills
  • Desire to learn and willingness to take on a wide range of assignments
  • Knowledge of SDLC. Familiarity with Agile a plus
  • Knowledge of Java and/or Python
  • Familiarity with Linux

Please include your examples of coding in one of the following programming languages: C, C++, Java, JavaScript or Python

Please send your resume to newgradjobs@egnyte.com and reference “New Graduate” in the subject line.

Performance Engineer (Mountain View, CA - USA)

Position Description:

We store multibillion files and multiple petabytes of data. We observe more than 2K API request per second. To make that possible and to provide the best possible experience, we rely on great performance engineers. For us, people who own their work, from start to finish, are integral. Our performance engineers are part of the process from design, to test, to deployment.

In this role, a Performance Engineer must be able take Egnyte Architecture to the next stage of exciting and rapid growth. Someone who will have the ability to implement benchmarks by working closely with Product Management and Architects. Execute them, identify key bottlenecks and work with engineering to eliminate them.

Responsibilities:

  • Define, develop and perform performance/scalability testing on Egnyte products leveraging/building tools created for the purpose.
  • Define, design, and implement benchmarks to generate metrics giving guidance on system characteristics.
  • Monitor and manage 700+ nodes using modern DevOps tools and APM solutions.
  • Proactive performance and exception analysis.

The successful candidate will need:

  • 4+ years of experience in Performance engineering and Benchmarking.
  • Experience with Performance, Load, Stress, End-to-End testing of high transnational distributed applications having Mobile, Web and Desktop clients.
  • Experience with building/utilizing in-house or industry standard performance test automation using tools like JMeter, BlazeMeter, Taurus, LoadRunner, NeoLoad.
  • Ability to find root cause of performance bottlenecks.
  • Experience in tackling problems of load, scale, and optimizations of complex large-scale deployments.
  • Experience with Python and Java.
  • Comfortable in Unix/Linux environments in terms of both tools and systems administration.

Please send your resume to jobs_engineering@egnyte.com and reference “Performance Engineer” in the subject line.

Software Engineer - Infrastructure Development (Mountain View, CA - USA)

Position Description:

We’re looking for a stellar DevOps Engineer/architect to help us drive amazing results throughout our business.

This is a unique opportunity to be part of an exceptional company that is transforming how thousands of businesses share, collaborate and protect their content all around the world.

Any successful software product needs a robust infrastructure underneath it. That infrastructure should be reliable, available, secure, and easy to maintain. You will be critical to our ability to design and deploy cloud infrastructure and application code faster and manage it more effectively. You’ll be working with multiple teams of application engineers, platform engineers and data scientists to architect and build the infrastructure for highly scalable hybrid cloud and analytics platforms.

Ideally you have a blend of product development, delivery pipeline design and operational experience and are passionate about designing infrastructure and operational processes and managing critical systems with zero downtime.

Specific Responsibilities will include:

  • Design and deploy high availability solutions in private cloud and Google Cloud Platform environments
  • Participate in product design decision, highlighting the operations aspect and generating must-do requirements to enable smooth delivery and operation
  • Scale, configure, manage and extend a variety of software systems including software for version control, continuous integration, continuous deployment
  • Improve operations performance and stability using machine learning based tools
  • Engineer systems and tools to support the build, integration and verification of complex software systems
  • Work closely with developers to build tools and solutions for rapidly evolving needs
  • Continuously discover, evaluate and implement new technologies or services to maximize operations efficiency and reliability
  • Investigate failures, fix them and execute root-cause analysis
  • Create frameworks for performance data collection and analysis, systems monitoring

The successful candidate will need:

  • Demonstrated success deploying and scaling high traffic services in GCP (Docker registry, kubernetes, pubsub, cloudSQL, load balancer) and in home grown private cloud
  • Demonstrated success analyzing product enhancement from operations point of view, generating requirements that enables monitoring, metric generation, stability and scalability
  • Experience implementing and managing CI/CD with Jenkins, Puppet, Nexus, Docker registries and kubernetes clusters
  • Experience with Java/Python/Go/Maven/Node/NPM environments
  • Experience managing Redis, MySQL, Memcached, MongoDB instances, ElasticSearch, RabbitMQ a plus.
  • Experience with cloud monitoring technologies including Stackdriver, Grafana, Nagios, Bosun and other learning based monitoring tools
  • Extremely comfortable with Linux, shell-scripting and git
  • Thrive in a startup/fast-paced environment
  • Excellent oral and written communication skills
  • BS/MS in computer science or related technical fields

This role does NOT regularly require standing shifts in product operations.

Please send your resume to jobs_engineering@egnyte.com and reference “Software Engineer – Infrastructure Development” in the subject line.

Senior Current Product Development Engineer (Mountain View, CA - USA)

Job Description:

As our company continues to grow, we’re looking for a Senior Sustaining Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Investigate and implement code fixes and improvements to Egnyte’s file sharing and cloud migration products.
  • Work closely with Support and Operations teams to troubleshoot customer issues in the field and propose/implement short-term mitigation as needed.
  • Perform root-cause analysis of complex problems that may involve third party software, network configurations and software relating to scaling and performance.
  • Design and implement tools to better diagnose problems in the field.
  • Collaborate with SDETs and system QA in bringing out minor releases and patch releases in a SaaS delivery model.
  • Participate in on-call rotation.

The Successful Candidate will need:

  • End-to-end experience in development and troubleshooting of large scale enterprise and cloud data solutions.
  • Broad systems knowledge including operating systems, server virtualization, file systems, network administration and SMB file sharing protocol.
  • Ability to work with multi-cultural, globally distributed teams and closely coordinate with cross-functional teams in different time-zones.
  • Strong analytical, troubleshooting and debugging skills along with the passion to continuously refine the product in the field.
  • Solid knowledge of Python, C/C++ and scripting languages.

Please send your resume to jobs_engineering@egnyte.com and reference “Senior Current Product Development Engineer” in the subject line.

Senior Software Engineer – Business Operations (Mountain View, CA - USA)

Job description:

As our company continues to grow, we’re looking for a Senior Software Engineer to contribute to our Business Operation team responsible for Egnyte’s revenue management & billing systems, reseller applications and cloud-driven device management and monitoring applications.

Specific Responsibilities will include:

  • Design and implement features and enhancements to the business-critical enterprise applications that power Egnyte’s revenue management & billing, reseller channel and remote management/monitoring of hybrid storage devices.
  • Collaborate with cross-functional teams including Engineering, Product Management, Sales, Finance, Marketing and Operations to understand requirements and requests.
  • Work with a cross-site development team to conceive designs and implementations to meet these requirements.
  • Continually improve the applications - research and drive integration with enterprise 3rd party ERP, revenue management and reporting products.
  • Develop scalable, performant reporting tools to empower our internal customers to examine data in various dimensions utilizing tools such as Google BigQuery.
  • Perform root-cause analysis of complex problems that may involve database performance and distributed systems.

The Successful Candidate will need:

  • End-to-end experience in development and troubleshooting of large scale enterprise solutions.
  • Foundational CS skills in algorithms and databases and a passion to write performant, clean code.
  • Strong analytical, troubleshooting and debugging skills along with the passion to continuously refine the product.
  • Solid proficiency in Python (and its ecosystem), Linux development and database concepts.
  • Ability to work with multi-cultural, globally distributed teams and closely coordinate with cross-functional teams in different time-zones.
  • Experience with databases, data analytics, and reporting is a plus.
  • Experience with commercial ERP, Billing, CPQ, or Revenue Management Systems is a plus.
  • BA/BS in Computer Science, Electrical Engineering or related Engineering discipline. Advanced degrees preferred.

Please send your resume to jobs_engineering@egnyte.com and reference “Senior Software Engineer – Business Operations” in the subject line.

Senior Software Engineer - Hybrid Cloud (Mountain View, CA - USA)

Job description:

As our company continues to grow, we’re looking for a Senior Software Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Work with fast-paced development team in designing and implementing our next generation, hybrid-cloud file sharing solution.
  • Research and leverage latest cloud and distributed systems technologies to develop frameworks that improves performance and scale for file sharing between cloud and on-premise.
  • Develop software in a micro-services architectural framework.
  • Leverage big data analytics to drive product design, usage and adoption.
  • Mentor interns and junior engineers, collaborate with Operations, and work closely with Products team on roadmap items.

The Successful Candidate will need:

  • End-to-end experience in design and development of highly-scalable enterprise and cloud data products.
  • Ability to challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment challenges.
  • Hands-on experience with clustered systems, advanced file systems, highly scalable databases, geographic replication and highly available systems.
  • Ability to work with multi-cultural, globally distributed teams to a common unifying product vision and closely coordinate with cross-functional teams in different time-zones.
  • Passion to deliver enterprise-grade products to customers and to continuously work with engineering team to refine the product in the field.
  • Solid knowledge of C/C++, Python, Java, SQL and modern programming languages.

Please send your resume to jobs_engineering@egnyte.com and reference “Senior Software Engineer - Hybrid Cloud” in the subject line.

Software Engineer – Hybrid Cloud (Mountain View, CA - USA)

Job Description:

As our company continues to grow, we’re looking for a Senior Software Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Work with fast-paced development team to implement EGNYTE's next generation, hybrid-cloud file sharing solution.
  • Responsible for developing features independently with directions from senior members of the team.
  • Develop software in a micro-services architectural framework.

The Successful Candidate will need:

  • Excellent programming skills in at least one of following languages – C/C++, Python, Java.
  • Ability to produce very high quality code, robust code.
  • Strong debugging and problem solving skills.
  • Strong foundational knowledge and hands on experience working with Data Structures, Algorithms, SQL/NoSQL Databases.
  • Solid hands on experience with Unix/Linux, System Calls, multi-threading.
  • Good understanding of concepts such as HTTP, micro services, REST APIs.
  • Good understanding of File System concepts.
  • Passion to deliver high quality, enterprise-grade products.
Please send your resume to jobs_engineering@egnyte.com and reference “Software Engineer – Hybrid Cloud” in the subject line.

Software Development Engineer in Test, DevOps (Mountain View, CA - USA)

Position Description:

We are growing and growing is exciting! Egnyte is looking for a Software Development Engineer in Test help us make sure we are scaling our infrastructure without missing a beat. Help us take our automated deploys and our internal apps from good to perfect while using the latest CI technologies and different test frameworks to fit our multi-lingual internal stack.

Responsibilities:

  • Automate Test scripts
  • Designing, developing and maintaining automated tests
  • Working closely with internal teams to understand product requirements, architecture, and technology
  • Identifying, analyzing, and documenting bugs
  • Interact with multiple teams for integration testing and for test data needs
  • Participate in coming up with acceptance criteria
  • Independently determine and develop approaches to solutions
  • Document and effectively communicate test results

The successful candidate will need:

  • Familiarity with Atlassian Jira & Confluence, Jenkins, Google Cloud Platform
  • Experience writing test cases in Python/Ruby
  • Experience in Linux administration (preferred Red Hat/CentOS)
  • Ability to solve complex problems with simple and elegant solutions
  • Willingness to learn and gain new technical skills
  • Work experience with automation technologies (preferred Puppet, Ansible)
  • Experience using version control tools like Git

Please send your resume to jobs_engineering@egnyte.com add "Software Development Engineer in Test, DevOps" in the subject line.

Software Development Engineer in Test, Protect (Mountain View, CA - USA)

Job Description:

As our company continues to grow and work large, Enterprise customers, we’re looking for a Test Automation QA Engineer to join our engineering team to ensure our products, including new functionality designed for Enterprise customers, continues to be of the highest quality.

Specific Responsibilities will include:

  • Architect and design a range of automated testing platforms and frameworks applicable for Egnyte protect product that will ultimately reduce defects, improve quality and enable delivery of high quality software faster.
  • Define road maps and detailed implementation plans in collaboration with SDETs for Test Automation strategy and implementation.
  • Implement solutions for functional testing, end to end testing, and continuous testing for various use cases including file serving, cloud orchestration, and API back end components
  • Collaborate with engineering teams in designing test cases using selected test frameworks, iterating on framework design as necessary
  • Develop dashboards for reporting results of automated test runs (current and historical)executed on the selected test frameworks

The Successful Candidate will need:

  • Demonstrated success with quality assurance concepts, test plan/test case definition and problem analysis
  • Strong automated testing experience with enterprise and cloud scale products on various software, hardware and networking infrastructures.
  • Experience designing, setting up and maintaining automated test frameworks, tools and nscripts for CI/CD environments.
  • Solid knowledge of Python/Java/Ruby, REST APIs, SQL and modern scripting languages.
  • Familiar with Source control and build tools with GIT, Jenkins, Jira and JMeter
  • Comfortable working in a fast-paced Agile development environment.
  • Solid understanding of SDLC phases including requirements analysis, design, coding, testing, release and maintenance.
  • Testing experience with cloud, database or big data analysis preferred.
  • Experience working with cloud products are strongly preferred

Please send your resume to jobs_engineering@egnyte.com add "Software Development Engineer in Test, Protect" in the subject line.

Senior Software Development Engineer in Test – Hybrid Cloud (Mountain View, CA - USA)

Job Description:

As our company continues to grow and acquire large enterprise customers, we’re looking for a Senior Test Automation Engineer to join our engineering team to ensure our products, including new functionality designed for Enterprise customers, continues to be of the highest quality.

Specific responsibilities will include:

  • Architect and design a range of automated testing platforms and frameworks that will ultimately reduce defects, improve quality and enable delivery of high quality software faster.
  • Define road maps and detailed implementation plans in collaboration with SDETs for QA Automation strategy and implementation.
  • Implement solutions for functional testing, performance testing, end to end testing, and continuous testing for various use cases including file serving, cloud orchestration, and API back end components
  • Collaborate with engineering teams in designing test cases using the above test frameworks, iterating on framework design as necessary
  • Develop dashboards for reporting results of automated test runs (current and historical) executed on the above test frameworks

The successful candidate will have:

  • Demonstrated success with quality assurance concepts, test plan/test case definition and problem analysis
  • Automated Quality Assurance testing experience with enterprise and cloud scale products on various software, hardware and networking infrastructures.
  • Experience designing, setting up and maintaining automation frameworks, tools and scripts for CI/CD environments.
  • Solid knowledge of Python, Ruby, REST APIs, SQL, Java and modern scripting languages.
  • Source control and build tools experience with GIT, Jenkins, Jira, JMeter.
  • Worked in a fast-paced Agile development environment.
  • Solid understanding of SDLC phases including requirements analysis, design, coding, testing, release and maintenance.
  • Testing experience with cloud, database or storage products strongly preferred.

Please send your resume to jobs_engineering@egnyte.com add "Senior Software Development Engineer in Test – Hybrid Cloud" in the subject line.

Sr. Software Engineer - Cloud (Mountain View, CA - USA)

Position Description:

We store multibillion files and multiple petabytes of data. We observe more than 2K API request per second on average as per New Relic. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work, from start to finish, are integral. Our engineers are part of the process from design, to code, to test, to deployment and back again for further iterations. You can, and will, touch every level of the code depending on the day and what project you are working on.

We’re looking for a passionate Lead Software Engineer to join our world class Engineering team and help take Egnyte Architecture to the next stage of exciting and rapid growth. We have re-architected our core layers multiple times to meet the ever increasing scale demands. The ideal candidate should be able to take a complex problem and execute end to end, in this process they would work with product managers, engineers, and our CTO to come up with a solution and implement it or with the help of other members. Responsibilities of the ideal candidate would involve doing all of the above things that current engineers do and bring fresh ideas based on experience to do them better.

Engineers work on game changing features that are used by millions of people every day. Specific Responsibilities will include:

  • Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems.
  • Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks.
  • Work with multi-cultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
  • Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field.
  • Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items.
  • Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud.
  • Monitor and manage 700+ nodes using modern DevOps tools and APM solutions.
  • Proactive performance and exception analysis.

The successful candidate will need:

  • Demonstrated success designing and developing complex systems
  • Expertise with multi-tenant, highly complex, cloud solutions. Experience with Hybrid and/or on premises solutions desired.
  • Experience owning all aspects of software engineering, from design to implementation, QA and maintenance
  • Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic,Graphite, and/or Puppet
  • Data driven decision process
  • Relies on unit testing instead of manual QA
  • Experience in working with AWS or GCE is preferred
  • Knowledge in DevOps techniques

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Cloud" in the subject line.

Sr. Software Engineer - Data (Mountain View, CA - USA)

Position Description:

We are looking for a senior software engineer to help implement innovative, primarily learning based product features. Egnyte applications host large unstructured datasets for Fortune 1000 customers, with connectors to a wide array of other on-premises and SaaS document repositories. We are continually seeking ways to allow our users to navigate datasets using intelligent features that harness content and associated organizational context. These features leverage various techniques such as recommendation engines and classification models.

Specific Responsibilities will include:

  • Work closely within a distributed team to prototype and implement innovative solutions to large unstructured data sets. Solutions encompass various methods from rule-based systems to deep learning, as appropriate for the problem.
  • Partner with product owners to realize solutions in production.
  • Communicate your approach and results to a wider audience through presentations.
  • Egnyte offers a unique opportunity to take a data science solution from modeling all the way to deployment in a span of days.

The successful candidate will need:

  • Demonstrated success with Software Engineering in a SaaS or Cloud environment, preferably with hands–on knowledge of deploying data science solutions in production at scale.
  • Fluency in Java, Python. Competency in other programming languages a plus.
  • Experience with Non–SQL and Graph databases a plus.
  • Experience with large data sets and distributed computing (Hive/Hadoop) a plus.
  • BA/BS in Computer Science, Engineering, Statistics or other technical field. Advanced degrees preferred.

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Data" in the subject line.

Sr. Software Engineer - Protect (Mountain View, CA - USA)

Position Description:

We are looking for a senior software engineer to help implement innovative, primarily machine - learning based features. Egnyte applications host large unstructured datasets for Fortune 1000 customers, with connectors to a wide array of other on-premises and SaaS document repositories. We are continually seeking ways to allow our users to navigate datasets using intelligent features that harness content and associated organizational context. These features leverage various techniques such as recommendation engines and classification models.

Specific Responsibilities will include:

  • Work closely within a distributed team to prototype and implement innovative solutions to large unstructured data sets. Solutions encompass various methods from rule-based systems to deep learning, as appropriate for the problem.
  • Partner with product owners to realize solutions in production.
  • Communicate your approach and results to a wider audience through presentations.
  • Egnyte offers a unique opportunity to take a data science solution from modeling all the way to deployment in a span of days.

The successful candidate will need:

  • Demonstrated success with Software Engineering in a SaaS or Cloud environment, preferably with hands–on knowledge of deploying data science solutions in production at scale.
  • Fluency in Java and C++. Competency in other programming languages a plus.
  • Experience with Non–SQL and Graph databases a plus.
  • Experience with large data sets and distributed computing (Hive/Hadoop) a plus.
  • BA/BS in Computer Science, Engineering, Statistics or other technical field. Advanced degrees preferred.

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Protect" in the subject line.

Customer Advocacy

Customer Success Manager (Spokane, WA - USA)

Position Description:

As a Customer Success Manager (CSM) you will be chartered to drive adoption, build and maintain a healthy partnership, and manage the day to day activities with our most strategic partners to foster a “Customers for Life” environment. You are passionate about engaging your customers and expanding the business for them and us! We are looking for a highly motivated professional with the ability to work under pressure, bring initiative to every engagement and help improve business processes to ensure overall customer success.

Responsibilities:

  • Become a product expert including the technical workings and practical business application.
  • Manage new customers after the implementation process to ensure they successfully adopt our services.
  • Develop a strategic success plan for your customers that outline critical success factors, metrics for success, timelines, potential issues while providing recommendations to internal and external teams.
  • Perform Quarterly Business Reviews, Product Roadmap discussions, and on-site visits.
  • Keep customers informed of process and procedural changes.
  • Manage resolution of escalated customer issues.
  • Maintain a positive working relationship with Product Management and Engineering to resolve issues and to communicate customer needs for future product enhancements.

Qualifications:

  • Demonstrated success managing customer relationships.
  • Experience working across multiple, internal teams to resolve customer issues quickly and effectively.
  • Previous experience with Tech Companies, specifically SaaS solutions, preferred.
  • Excellent communication skills (writing, listening, phone).
  • A team player capable of high performance and flexibility working in a dynamic environment.
  • Travel required (estimate 25%).
  • Bachelor’s degree preferred.

Please send your resume to csjobs@egnyte.com add "Customer Success Manager" in the subject line.

Professional Services Engineer (Raleigh, NC - USA)

Position Description:

As our customer base continues to grow, we’re looking for a Professional Services Engineer to join our Professional Services team to lead and execute customer implementation projects while driving new revenue through identifying upsell opportunities and new user adoption.

Job Duties and Responsibilities:

  • Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Egnyte solutions by customers
  • Act as a liaison between customers and internal teams such as engineering, product management and technical support to solve technical problems and propose new feature development
  • Engage multiple constituents at the customer organization – Business users and IT

Requirements:

  • 3+ year experience administering Microsoft Azure identities (Azure AD and Azure ADFS)
  • 1+ year(s) experience with CFS (Cloud File Systems) preferred (Egnyte, Box, Dropbox, ShareFile, etc.)
  • Experience with Amazon Web Services (AWS) preferred
  • Strong technical skills that cover one or more of the following areas:
    • 3+ years of experience with administering all aspect of File Services
      • Windows File Services
      • Samba File Services
    • Windows, Linux operating systems
    • Microsoft Active Directory
    • Network troubleshooting experience
    • Virtualization experience (Hyper V or ESXi)
    • Scripting and automation experience (PowerShell or Python)
      • Experience consuming web service API (REST or SOAP) preferred
      • Experience with JSON data exchange format preferred
    • Storage platforms NAS, SAN a plus
    • Windows, Mac desktop experience
  • Prior experience implementing enterprise software or supporting enterprise applications in a technical capacity
  • Strong experience in customer facing implementation roles
  • Excellent customer engagement, presentation and communication skills
  • German, Spanish, or French language proficiency is a plus
  • Willing to travel to customer sites, both domestic and international, up to 10% of time
  • Bachelor’s degree in Computer Science or related technical discipline preferred

Please send your resume to jobs@egnyte.com and reference "Professional Services Engineer" in the subject line.

Marketing

Customer Reference Manager (Mountain View, CA - USA)

Position Description:

We are looking for a Customer Reference Manager who is passionate about building customer relationships and telling their stories.

Egnyte is known for its loyal customer base, as recognized in numerous analyst reports, and has a growing need for a formalized customer reference program. In this position, you’ll interface regularly with the customer base to identify advocates and deliver customer assets, such as success stories, customer videos, and gathering customer quotes. You’ll coordinate with the sales, customer success, and product marketing teams to identify priorities and scale the program.

This is a great opportunity to make a huge impact at a growing, pre-IPO tech company, backed by leading VC firms such as Kleiner Perkins Caufield & Byers, GV (Google Ventures), and more.

Responsibilities:

  • Develop a thriving customer reference and referral program with ample pipeline to participate in events, speaking opportunities, customer success stories, videos, and more.
  • Create a delivery plan of customer assets to integrate into marketing campaigns and assist in the sales process.
  • Manage the creation of success stories and videos to completion.
  • Identify and reward customer advocates and develop loyalty programs.
  • Manage reviews and programs on third party review sites such as Spiceworks.
  • Work cross-functionally to prioritize customer asset requests.
  • Gain internal buy-in across teams to participate in the customer reference programs.

Requirements:

  • 4+ years of marketing experience with at least 2 years in a customer reference-related role.
  • Excellent story-telling ability to lead customer interviews and written success stories.
  • Excellent verbal communication with a customer-first mindset.
  • Ability to cultivate strong, cross-functional relationships and interactions with executives.
  • Experience creating reference and referral programs, gaining buy-in from customer advocates, and managing third party online community review sites.
  • Get-it-done personality with high levels of self-motivation and accountability.

Please send your resume to jobs@egnyte.com and reference "Customer Reference Manager" in the subject line.

Product Marketing Manager (Mountain View, CA - USA)

Position Description:

We’re looking for an exceptional Product Marketing Manager with relevant skills, experience and passion necessary to execute initiatives that will help drive growth in key markets for Egnyte.

Day to Day Responsibilities:

  • Outbound marketing activities for the entire Egnyte product portfolio, contribute towards solution messaging and positioning, as well as play a critical role in running and supporting thought leadership activities
  • Develop strategy to position Egnyte in the market and articulate its value through effective customer facing messaging
  • Create relevant and effective content for a variety of audiences, CIO, VP of architecture, CSO, CMO, CFO etc. in a variety of formats (multimedia videos, webinars, presentation, white paper etc.)
  • Translate complex technical capabilities into business benefits.
  • Collaborate with Product Management, Engineering and Sales teams to ensure that messaging is aligned with product capabilities and sales needs and help expand to new markets.
  • Develop product positioning and messaging that differentiates Egnyte and clearly articulates the value proposition that addresses our customer’s challenges and needs
  • Plan GTM launches and manage the cross-functional execution of plans with Product Management and Sales
  • Sales enablement – broadcast our message to the market, by communicating the value proposition of our products to the sales team and develop the sales tools that support the selling process
  • Market intelligence – be the expert on your buyers and competition
  • Represent the company at industry events, conferences, trade shows, webinars, on social media, and as a spokesperson for analyst and press coverage

Do you have the right stuff for this role?

This position requires a technical background in SaaS and/or storage/File Sync and Share technologies, comprehensive business understanding of the broader industry dynamics (storage, cloud, applications, collaboration etc.) and a passion for creating best-in-class content (presentations, product overview, videos, infographics etc.). Plus…

  • Excellent PowerPoint skills
  • Solid verbal communication, writing and presentation skills
  • Experience supporting webinars and other outbound marketing outreach programs
  • Results oriented, focused, creative, highly communicative and a team-player
  • 5-7 years of software product marketing, or solutions marketing experience
  • Able to analyze a vertical & position the product to address specific industry pain points is a plus
  • Bachelor’s in engineering, business or marketing
  • Willing to travel 25%

Please send your resume to jobs@egnyte.com and reference "Product Marketing Manager" in the subject line.

Senior Director, Customer Marketing (Mountain View, CA - USA)

Looking to join a growth-stage start-up where you can have a huge impact? Egnyte is in need of a proven leader to help us consistently view the world through the lens of our customers and to create impactful, value-laden programs that anticipate and meet their diverse needs.

Responsibilities:

  • Directly reporting to the CMO, you will be responsible for mapping the experience of the customer, identifying areas of opportunity and running programs to improve the customers’ experience of Egnyte throughout the complete lifecycle.
  • Oversee the customer community, create a roadmap for value exchange and engagement with our community members, create a path toward increased registration and interaction between Egnyte customers and employees.
  • Create a strategy for ongoing customer communications including our newsletter, product updates and announcements, etc
  • Oversee the annual customer summit, launch and manage a Customer Advisory Board platform, and ultimately work with customers and employees on an Egnyte User Group program
  • Work collaboratively with all organizations at Egnyte who work with our customers to ensure a consistent, positive interaction at every touchpoint
  • Manage a team of 2-4
  • Determine KPIs for success measurement for your organization

We are looking for a seasoned candidate who has successfully led Brand responsibilities and communications at B2B technology companies.

  • 7-10+ years of marketing experience with demonstrated success in B2B customer program management including communications, events, and process improvement
  • Executive-level communication skills
  • Strength in collaboration is imperative, also experience with responsibility across boundaries in which you do not have direct authority will be key to success
  • We work at a fast-pace, and this role will require multi-threaded workstreams
  • As a leader, you must be responsible for the determination of an overarching team strategy and also the tactics to perform against that strategy

Please send your resume to jobs@egnyte.com and reference "Sr. Director, Customer Marketing" in the subject line.

Sr. Manager, Marketing Operations (Mountain View, CA - USA)

Looking to join a growth-stage start-up where you can have a huge impact? Egnyte, a leader in content collaboration and protection, is in need of a proven Marketing Operations Sr. Manager to help consistently view the world through the lens of our customers and to create impactful, value-laden programs that anticipate and meet their diverse needs. We need to apply current best practices to our go-to-market processes for better impact and a more predictable revenue generation process from Marketing to Sales.

Responsibilities:

  • Lead strategy for building and maintaining the marketing stack and key technologies to acquire and maintain prospects and customers
  • Evaluate and optimize the revenue generation process from awareness to revenue and update the transactional systems to reflect our newly developed processes.
  • Monitor prospect database hygiene, performing ongoing data cleansing to maintain the health and accuracy of our prospect and lead database. Leads data strategy development and infrastructure deployment, including technology ownership and marketing process governance
  • Collaborate with Marketing and Sales, analyze data and identify possible process
  • improvements and system enhancements for improvements to automated marketing programs that maximize efficiency, productivity, and effectiveness.
  • Orchestrate the quarterly and annual marketing planning process (e. g. milestones, participants, actions, templates, calendar), ensuring marketing’s goals are aligned with sales and product objectives
  • Collaborate and partner effectively across various stakeholders throughout the organization.
  • Own, develop and enrich target account organization structure and prospect data for demand generation
  • Work closely with other team members in marketing and sales to implement campaigns and report on campaign success through Marketo and SFDC
  • Identify marketing funnel gaps, and develop process solutions with the marketing and sales team
  • Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact. Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.

We are looking for a seasoned candidate who has successfully led Marketing Operations responsibilities at B2B technology companies.

  • 5+ years marketing operations experience in a digital marketing environment, preferably in a B2B company.
  • Bachelor’s degree in marketing or related field.
  • Proficiency in Marketo, SFDC and integrating those systems with other technologies.
  • Highly organized and autonomous, but also collaborative and able to work cross-functionally
  • Strong communicator, driver, and project manager
  • Ability to manage multiple projects at the same time in a fast-paced environment.

Please send your resume to jobs@egnyte.com and reference "Sr. Manager, Marketing Operations" in the subject line.

Product

Sr. Product Manager – Egnyte Connect (Mountain View, CA - USA)

Position Description:

Egnyte's hybrid storage, rich mobility, and collaboration tools have made Egnyte an ideal solution for the largest and most innovative architecture, engineering, and construction (AEC) companies. As the Sr. Product Manager for AEC, you will drive Egnyte’s product roadmap, integrations, and strategy for this industry. You will work closely with customers, prospects, technology partners, and internal teams to accelerate our growth in AEC.

Specific Responsibilities will include:

  • Solicit feedback from customers and prospects
  • Drive the customer vision to success relative to the product capabilities that enable the AEC industry
  • Define the product vision and roadmap for the architecture, engineering, and construction industries
  • Work closely with software engineers and product managers on product requirements, implementation, and product release
  • Collaborate with sales and marketing on market strategy and industry-specific collateral
  • Drive the integration strategy between Egnyte and popular construction software suites including Autodesk BIM, BlueBeam, SolidWorks, and more
  • Train internal teams on the unique requirements and use cases of the AEC industry
  • Provide white glove service to onboard new customers relative to implementation and accelerated adoption of Egnyte products and solutions.

Ideal Candidate Qualifications:

  • Strong expertise in the AEC software landscape and industry use cases
  • Significant experience working successfully and influentially with multiple key stakeholders to define project objectives, scope, schedule, and budget
  • Previous work experience in technology management at an AEC firm or product management at an AEC software company
  • Strategic thinker with the ability to envision, execute and deliver solutions
  • Demonstrated success driving design, development and implementation of new product functionality
  • Strong team skills to partner with and influence others
  • Strong ability to proactively identify and manage risks, issues, and costs for each assigned initiative
  • Strong leadership skills and judgment
  • Exceptional collaboration, inter-personal, and influencing skills
  • Bachelor's degree; MBA a plus
  • Exceptional written, verbal skills and ability to work with cross-functional teams

Please send your resume and portfolio to jobs_engineering@egnyte.com and reference "Sr. Product Manager, AEC" in the subject line.

Product Manager, Mobile (Mountain View, CA - USA)

Position Description:

Egnyte Connect is the content platform that powers thousands of businesses and gives users access to their files wherever they are. As the product manager for mobile apps, you will drive the direction of our iOS and Android apps and bring the promise of remote access to users across a wide variety of industries.

Attention to detail, an eye for quality and usability, and the ability to grasp and translate technical capabilities into benefits is crucial. In this role, you will work actively with our sales, marketing, engineering and customer support functions.

Responsibilities:

  • Define the roadmap for the Egnyte iOS and Android mobile apps
  • Collaborate with designers and other product managers to write detailed specifications
  • Define key business metrics and track them
  • Work with closely with the development and QA teams to oversee development of high quality applications
  • Solicit feedback and requirements from customers and prospects
  • Train employees on new applications and features
  • Run beta programs and solicit product enhancement ideas
  • Author application documentation, training guides and related materials

Qualifications:

  • Demonstrated success driving design, development and implementation of new product functionality.
  • Strong knowledge of mobile apps
  • Strong technical background. Prior experience as a software product manager or engineer is preferred.
  • Exceptional written, verbal skills and ability to work with a cross functional team

Please send your resume and portfolio to jobs_engineering@egnyte.com and reference "Product Manager, Mobile" in the subject line.

UX Designer (Mountain View, CA - USA)

Position Description:

The Egnyte Product team is looking for a passionate and creative User Experience Designer to join our team in its mission to provide our customers the best user experience. You will work as part of a team of talented designers on the full lifecycle of design including research, user experience design, user testing, and visual design. You will have the opportunity to work on a wide variety of applications including web, mobile, desktop products.

Responsibilities:

  • Collaborate with product managers and customers to understand customer needs
  • Create interaction design deliverables such as wireframes and prototypes
  • Perform qualitative user research to evaluate design solutions
  • Build out full visual specifications for new features
  • Work closely with engineers while they implement the solutions you have designed
  • Analyze the quantitative and qualitative feedback from users and suggest product improvements
  • Participate in design critiques and assist other designers in building design solutions
  • Establish and document interaction design standards for common usage across all Egnyte applications

Qualifications:

  • 2+ years of demonstrated success in user experience design
  • Proficiency with design tools such as Sketch, Webflow, Zeplin, and Adobe CS
  • Knowledge of UX and UI design principles
  • Excellent collaboration and communication skills
  • Experience with visual design and front-end development such as HTML, CSS and JavaScript is a plus.
  • Bachelor’s or Master’s degree in design is desired, but not required

Please send your resume and portfolio to jobs_engineering@egnyte.com and reference "UX Designer" in the subject line.

Sales

Account Executive (Mountain View, CA; Spokane, WA – USA)

Position Description:

The Account Executive will join a growing sales organization in closing new business with a wide range of Small to midsize companies (up to 500 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities with new prospects in an assigned Geographic territory
  • Continually ensures Sales Pipelines meets requirements, including:
    • 30 day = 1.5 x MRR Quota, 60 day = 2 x MRR Quota, 90 day 3 x MRR Quota
  • Generates sales pipeline through activities including:
    • Warm\cold calls
    • Referrals
    • Value chain selling
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and pipeline management as directed, including keeping record of communications, appointments, accounts, forecasting and opportunities

Qualifications:

  • Demonstrated success finding, nurturing and closing new business
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups
  • Bachelor’s degree or equivalent experience

Please submit your resume to spokanejobs@egnyte.com with "Account Executive" in the Subject Line.

Account Executive (Raleigh, NC – USA)

Position Description:

The Account Executive will join a growing sales organization in closing new business with a wide range of Small to midsize companies (up to 500 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities with new prospects in an assigned Geographic territory
  • Continually ensures Sales Pipelines meets requirements, including:
    • 30 day = 1.5 x MRR Quota, 60 day = 2 x MRR Quota, 90 day 3 x MRR Quota
  • Generates sales pipeline through activities including:
    • Warm\cold calls
    • Referrals
    • Value chain selling
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and pipeline management as directed, including keeping record of communications, appointments, accounts, forecasting and opportunities

Qualifications:

  • Demonstrated success finding, nurturing and closing new business
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups
  • Bachelor’s degree or equivalent experience

Please submit your resume to raleighjobs@egnyte.com with "Account Executive" in the Subject Line.

Account Manager (Spokane, WA – USA)

As our company, and customer base, continues to grow we will look to the Account Manager develop and continue to manage our relationships with a wide range of Small Business and Mid-Market Customers. This will include acting as the primary contact for assigned customers to ensure they’re continued satisfaction with our solutions, manage the resolution of any challenges they might face and continue to drive increased usage of our solutions.

Specific Responsibilities will include:

  • Become an Egnyte product expert including the product's technical workings and practical business application
  • Manage a portfolio of customers and work closely with them to assure their success with the software. Develop strong relationships with customers to protect ongoing revenue stream and identify/recommend upsell/cross-sell opportunities
  • Receive new customers and manage them through the implementation process to ensure they successfully adopt Egnyte’s service
  • Drive regular account reviews with customers and provide strategies to optimize return.
  • Work closely with internal departments such as Customer Advocacy, to provide services required to meet customer expectations
  • Maintain a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate customer needs for future product enhancements

Qualifications:

  • Demonstrated success managing and continuing to improve relationships with strategic accounts
  • Proven ability to understand specific customers’ needs and provide solutions
  • Experience working across multiple, internal teams to resolve customer issues quickly and effectively
  • Excellent communication skills (writing, listening, phone)
  • A team player capable of high performance and flexibility working in a dynamic environment
  • College degree or equivalent work experience

To apply for this position, please submit resume to jobs@egnyte.com with "Account Manager" in the Subject.

Director, Sales Enablement (Mountain View, CA - USA)

Position Description:

As we focus on driving customer and revenue growth, we’ll look to the Director, Sales Enablement to design, implement and continue to update enablement programs for our sales team.

Responsibilities:

  • Partner with Sales Leadership to identify knowledge and skills gaps across the sales teams;  determine opportunities for sales process improvement by identifying bottlenecks and process inconsistencies and conduct on-going needs assessments.
  • Build out and lead overall Sales development program which includes planning, creating, and coordinating training sessions on sales fundamentals, buyer knowledge, and product knowledge; delivered in on-demand, online, and in-person formats.
  • Design and implement comprehensive initial onboarding and ongoing training programs with a 30-60-90 day plan for sales team members at all levels, including specific curriculum and learning paths based on the unique requirements of each role (Field AEs, SDRs, and Solution Consultants).
  • Establish key performance indicators to track sales training program efficacy
  • Work with internal teams to create and package high-value, field tools (sales playbooks, training decks, presentations, demos, calculators, competitive battle cards, etc.) - connect the dots between Product Marketing and Sales such that Sales is always armed with the right content with the right message at the right time.
  • Implement and run QBRs and a range of other Sales Events such as annual sales kickoffs, mid-year events, etc.
  • Identify the right third party vendors to fill sales skill competency gaps as needed

Qualifications:

  • BA/BS required
  • Minimum of 5 years SaaS sales leadership experience
  • 5+ years experience in sales enablement with a proven track record of success.
  • Proven track record of working with and influencing AEs, executives, extended teams, and command respect.
  • Ability to work under pressure, highly adaptable and well organized
  • Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments
  • Strong, detailed knowledge of software sales cycles,  sales process, and sales leader coaching
  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training
  • Deep experience in supporting sales organizations, processes, and strategy and can be a trusted advisor to sales management and operations.
  • Hands-on experience with LMS tools and processes (Brainshark, Guru, Cornerstone, etc.)
  • Experience in a high growth, startup environment.
  • Experience in curriculum development, training, and delivery.
  • Demonstrated ability to drive projects to completion according to deadlines.

To apply for this position, please submit resume to jobs@egnyte.com with "Director, Sales Enablement" in the Subject.

MSP Partner Account Manager (Spokane, WA; Raleigh, NC - USA)

Position Description:

As our company, and partner base, continues to grow we will look to the Channel Account Manager to develop and continue to manage our relationships with our most strategic partners and resellers. This will include acting as the primary contact for assigned partners and resellers to ensure they’re continued satisfaction with our solutions, manage the resolution of any challenges they might face and continue to drive increased sales of our products.

Specific Responsibilities will include:

  • Become an Egnyte product expert including the product's technical workings and practical business application
  • Manage a portfolio of partners and resellers and work closely with them to assure their success with our product.
  • Receive new partners and resellers and manage them through the implementation process to ensure they successfully adopt Egnyte’s service
  • Drive regular account reviews with partners and resellers and provide strategies to optimize return.
  • Work closely with internal departments such as Customer Advocacy, to provide services required to meet partner and reseller expectations
  • Maintain a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate partner and reseller needs for future product enhancements

Qualifications:

  • Demonstrated success managing and continuing to improve relationships with strategic Channel partners
  • Proven ability to understand specific partners’ needs and provide solutions
  • Experience working across multiple, internal teams to resolve partner issues quickly and effectively
  • Excellent communication skills (writing, listening, phone)
  • A team player capable of high performance and flexibility working in a dynamic environment
  • College degree or equivalent work experience

Please send your resume to jobs@egnyte.com with "MSP Partner Account Manager" in the subject line.

Sr. Account Executive (Atlanta, GA; Boston, MA; Mountain View, CA; New York, NY; Raleigh, NC - USA)

Position Description

The Account Executive will join a growing sales organization in closing new business with a wide range of Mid Market Companies (between 200 and 5,000 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities (New Prospects as well as Customers) in an assigned Geographic territory
  • Continually ensures Sales Pipelines meet requirements, including
    • 4X MRR Quota
    • Even distribution of New Account Penetration and Upsell Opportunities
  • Thoroughly penetrates territory through activities including:
    • Identifying and penetrating assigned accounts through activities including cold calling
    • Ensuring high profile initiatives are understood and pursued by Egnyte
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and territory management as directed by management, including keeping record of communications, accounts and opportunities
  • Travels to prospect locations as necessary to pursue highly qualified opportunities.

Qualifications:

  • Demonstrated Success closing new business with mid market and/or enterprise customers across multiple industries.
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups.
  • Bachelor’s degree or equivalent experience

Please submit your resume to jobs@egnyte.com with "Sr. Account Executive" in the Subject.

Sr. Sales Engineer (United States)

Position Description:

The Sales Engineer will be the "Liaison” between Sales, Product Engineering, Marketing and the Customer by identifying and removing any potential road blocks early in the sales process while creating detailed specifications agreed upon by both Egnyte and the customer. You’ll manage customer pilots and POCs, including hands-on installation and configuration of Egnyte and third-party solutions. Egnyte Sales Engineers develop deep knowledge of the Egnyte platform, competition, third-party integrations and our customer industries. You’ll support all deal sizes, industry verticals and regions across the globe, allowing you to grow technically, professionally and personally.

Responsibilities:

  • Lead customer engagements in partnership with the sales team to gain the technical win through a consultative sales approach
  • Proactively identify and address customer's technical needs and objections to drive sales
  • Prepare and deliver technical presentations and statements of work by matching specific client business requirements into effective technical solutions, with a focus on the Egnyte’s Products and Services including Egnyte Connect and Egnyte Protect.
  • Maintain high level knowledge of technical strengths and weaknesses of the competitor's products and what strategy Egnyte should develop to counter.
  • Maintain high-level knowledge of all other Egnyte products/services, competitive product lines and platform integrations through self-education and Egnyte’s resources.
  • Perform technical benefits assessment for customers by gaining detailed understanding of their environment.
  • Travel to customer site if needed, depending on the customer engagement.

Qualifications:

  • Demonstrated Success in Sales Engineering and/or Pre-Sales Technical Role
  • Ability to work with all levels of customer management up to the CIO
  • Strong people orientation with the ability to listen, work, resolve and prioritize issues to achieve customer satisfaction
  • Strong presentation skills and ability to sell effectively in front of an audience
  • Ability to assess quickly the critical elements of a situation and decide and execute appropriate action
  • Broad knowledge of SaaS, Active Directory, Authentication, Security and associated IT infrastructure technologies that touch file servers and ftp servers.
  • Strong experience with process-centric solution selling (aka consultative selling)
  • Bachelor’s Degree in Business Information Systems, Computer Science, Communications or related field or equivalent work experience

Please send your resume to jobs@egnyte.com and reference "Sr. Sales Engineer" in the subject line.

Sales Development Manager (Raleigh, NC - USA)

Job Description:

As Egnyte continues to grow and increases focus on driving new customer acquisition with Mid Market and Enterprise companies, we will look to the Sales Development Manager to build, develop and continue to lead a team of Sales Development Reps in our growing Raleigh, North Carolina Office. This group will be responsible for increasing the number of quality opportunities for our growing field sales team. The leader of this team should be very well versed in understanding how to train and develop not just manage performance.

Specific Responsibilities will include:

  • Hire and onboard fantastic sales development talent
  • Manage and develop a team of sales development reps to deliver and exceed opportunity targets
  • Execute currently successful processes while developing new tactics to improve efficiency such as supporting reps to develop their geographical sales territories, structuring lead and lag measures, and create daily productivity metrics.
  • Review team performance and employ strategies and tactics to increase output
  • Partner with Marketing to drive the most effective messaging and strategy alignment
  • Partner with Sales Operations to optimize the use of sales enablement tools
  • Develop and deliver training programs to help hit key sales objectives by leveraging buying personas, call framing, sales nurturing strategies and cadences.
  • Create and deliver sales kickoff and quarterly reviews including overall strategy of the sales development team and measuring the lead indicators towards to end goals.
  • Design and create a sales playbook and learning guide

The Successful Candidate will need:

  • Demonstrated success managing sales development and/or lead generation teams
  • Prior experience in a lead generation role or manager of people
  • Technical Sales experience. SaaS/Cloud experience strongly preferred.
  • Experience creating, implementing and reporting metrics
  • Strong understanding of sales process an sales pipeline management
  • Experience with Salesforce.com preferred
  • Bachelor’s degree or higher preferred

Please send your resume to jobs@egnyte.com and reference "Sales Development Manager" in the subject line.

Sales Development Representative (Raleigh, NC; Spokane, WA - USA)

Job Description:

The Sales Development Representative will play an integral role in driving the growth of our customer base and revenue through generating qualified leads for our Enterprise sales team.

Specific Responsibilities will include:

  • Conduct outbound calls to lead campaigns consisting of warm leads and cold calls
  • Identify opportunities, generate interest, qualify, educate, and develop new opportunities
  • Work with field sales team counterparts to develop and build territory plan

The Successful Candidate will need:

  • Demonstrated success in sales development or lead generation
  • Prior experience with cloud and/or SaaS products preferred
  • Experience with Salesforce.com is a plus
  • Organizational skills and attention to detail
  • Ability to understand technology and communicate it to prospects
  • Quick learner and self-starter with an entrepreneurial work ethic
  • Knowledge of business organizational structures and buying influences
  • BS/BA or equivalent

To apply for this position, please submit resume to jobs@egnyte.com with "Sales Development Representative" in the Subject.

Sales Manager (SMB) – Eastern US (Raleigh, NC - USA)

Position Description:

As we focus on driving customer and revenue growth, we’ll look to the front line Sales Manager to lead and continue to develop our Eastern Region SMB Net New Sales teams. We’re off to a good start, but need a sales leader that has the breadth of experience to work closely with sales reps to close new business while improving internal sales processes, tools and metrics.

This position will be based in our Raleigh, NC office, and will report to the SMB East Director of Sales.

Responsibilities:

  • Lead and continue to develop an SMB (companies from 5 to 500 employees) direct sales team.
  • Build training and management systems to support good sales people becoming great in their current role while preparing them for their next role
  • Implement metrics to measure the success and identify areas for improvement
  • Design business process to increase sales performance and improve operational efficiency

Qualifications:

  • Demonstrated success building and continuing to manage Sales teams
  • Strong experience with high growth, SaaS companies
  • Expertise designing and implementing:
    • New hire onboarding/training
    • On-going sales training
    • Business process designed to improve efficiency
    • Systems/tools to drive improved sales rep productivity
    • Metrics
  • Strong experience with SalesForce.com
  • Ability to work effectively across multiple business units including Marketing, Finance and Product Management
  • Bachelor’s Degree

To apply for this position, please submit resume to raleighjobs@egnyte.com with "Sales Manager (SMB) – Eastern US" in the Subject.

Sales Manager (SMB) – Western US (Spokane, WA - USA)

Position Description:

As we focus on driving customer and revenue growth, we’ll look to the front line Sales Manager to lead and continue to develop our Western Region SMB Net New Sales teams. We’re off to a good start, but need a sales leader that has the breadth of experience to work closely with sales reps to close new business while improving internal sales processes, tools and metrics.

This position will be based in our Spokane, WA office, and will report to the SMB West Director of Sales.

Responsibilities:

  • Lead and continue to develop an SMB (companies from 5 to 500 employees) direct sales team.
  • Build training and management systems to support good sales people becoming great in their current role while preparing them for their next role
  • Implement metrics to measure the success and identify areas for improvement
  • Design business process to increase sales performance and improve operational efficiency

Qualifications:

  • Demonstrated success building and continuing to manage Sales teams
  • Strong experience with high growth, SaaS companies
  • Expertise designing and implementing:
    • New hire onboarding/training
    • On-going sales training
    • Business process designed to improve efficiency
    • Systems/tools to drive improved sales rep productivity
    • Metrics
  • Strong experience with SalesForce.com
  • Ability to work effectively across multiple business units including Marketing, Finance and Product Management
  • Bachelor’s Degree

To apply for this position, please submit resume to spokanejobs@egnyte.com with "Sales Manager (SMB) – Western US" in the Subject.

G & A

Sr. Corporate Recruiter (Mountain View, CA - USA)

Position Description:

As our company continues to grow, we’re looking for a Sr. Corporate Recruiter to collaborate with hiring managers across multiple disciplines and geographies in driving full cycle recruiting while providing leadership to a small group of recruiters and coordinators.

Own Full Lifecycle Recruiting including:

  • Collaborate with Hiring Managers and Executives to define position requirements, create job descriptions and review interview strategies.
  • Proactively source, screen and manage candidates, coordinate interviews & pre-assessment testing, gather & document feedback, facilitate the selection process, conducting reference checks, negotiating offers and post hire check-ins.
  • Build a sourcing strategy and execute to build talent pipelines for hard-to-fill roles.
  • Design, develop, advocate, educate and assist hiring managers on structured and behavioral interviewing best practices, techniques and templates.
  • Deliver an outstanding candidate experience and be a brand ambassador
  • Proactively manage recruiting metrics, generate and review weekly status report with VP of HR.
  • Partner with internal cross functional groups including, HR and Finance teams to facilitate hiring.
  • Support and assist VP of HR on various initiatives to drive projects aimed at improving talent acquisition process, employer branding, internship program, recruitment drives, etc.
  • Lead and mentor recruiters and coordinators.

The Successful Candidate will need:

  • Bachelor’s degree preferred.
  • 5+ years’ of proven in-house corporate recruiting & staffing experience preferably in Startups.
  • Demonstrated success filling a wide range of technical and non-technical positions.
  • Effective strategic thinking, cross group collaboration, and oral/written/persuasive communication skills required.
  • Result-oriented, consistently meets or exceeds established metrics and goals.
  • Knowledge of federal, state and local laws and statutes which govern employment policies and practices.
  • Experience in advanced, innovative sourcing and engaging passive candidates.
  • Wide knowledge of recruiting and sourcing tools.
  • Proficiency with ATS – JobVite preferred.
  • Experience in building consultative and Data/metrics driven function.
  • Ability to scale and work in highly dynamic culture and is comfortable with ambiguity.
  • High integrity; experience working with sensitive and confidential situations; track record of building strong trust and confidence with business leaders and teams.
  • Knowledge of immigration statuses.

Please send your resume to jobs@egnyte.com and reference "Sr. Corporate Recruiter " in the subject line.