Engineering

New Graduate - Software Engineer (Mountain View, CA - USA)
Performance Engineer (Mountain View, CA - USA)
Software Engineer - Infrastructure Development (Mountain View, CA - USA)
Senior Current Product Development Engineer (Mountain View, CA - USA)
Senior Software Engineer - Hybrid Cloud (Mountain View, CA - USA)
Software Engineer - Hybrid Cloud (Mountain View, CA - USA)
Software Development Engineer in Test, DevOps (Mountain View, CA - USA)
Sr Software Development Engineer in Test (Mountain View, CA - USA)
Sr. Software Engineer - Cloud (Mountain View, CA - USA)
Sr. Software Engineer - Data (Mountain View, CA - USA)
Sr. Software Engineer - Egnyte Protect (Mountain View, CA - USA)

Customer Advocacy

Customer Success Manager (Mountain View, CA & Spokane, WA - USA)
Professional Services Consultant (Mountain View, CA & Spokane, WA - USA)
Retention Account Manager (RAM) (Spokane, WA - USA)
Technical Support Engineer (Mountain View, CA - USA)

Marketing

Product Marketing Manager (Mountain View, CA - USA)
Sr. Director, Customer Marketing (Mountain View, CA - USA)
Vice President, Corporate Marketing (Mountain View, CA - USA)
Vice President, Demand Marketing (Mountain View, CA - USA)

Product

Sr. Product Manager – Cloud (Mountain View, CA - USA)

Sales

Account Executive (Spokane, WA - USA)
Account Executive (Raleigh, NC - USA)
Account Manager (Spokane, WA - USA)
MSP Partner Account Manager (Spokane, WA; Raleigh, NC - USA)
Sales Development Representative (Spokane, WA - USA)
Sr. Account Executive (Boston, MA; Denver, CO; Mountain View, CA; New York, NY; Spokane, WA - USA)
Sr. Sales Development Representative (Mountain View, CA - USA)
Sr. Sales Engineer (Spokane, WA - USA)

G & A

Accounting Manager (Mountain View, CA - USA)
Financial Analyst (Mountain View, CA - USA)

Engineering

New Graduate - Software Engineer (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We’re looking for recent graduates, with degrees in Computer Science or related technical discipline, to join our Product development team. This role will include aspects of software development, product management and program management and is an excellent opportunity to get in on the ground floor of a growing company.

Qualifications:

  • Bachelor’s degree in Computer Science or related technical discipline
  • Excellent written and verbal communication skills
  • Desire to learn and willingness to take on a wide range of assignments
  • Knowledge of SDLC. Familiarity with Agile a plus
  • Knowledge of Java and/or Python
  • Familiarity with Linux

Please send your resume to newgradjobs@egnyte.com and reference “New Graduate” in the subject line.

Performance Engineer (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We store multibillion files and multiple petabytes of data. We observe more than 2K API request per second. To make that possible and to provide the best possible experience, we rely on great performance engineers. For us, people who own their work, from start to finish, are integral. Our performance engineers are part of the process from design, to test, to deployment.

In this role, a Performance Engineer must be able take Egnyte Architecture to the next stage of exciting and rapid growth. Someone who will have the ability to implement benchmarks by working closely with Product Management and Architects. Execute them, identify key bottlenecks and work with engineering to eliminate them.

Responsibilities:

  • Define, develop and perform performance/scalability testing on Egnyte products leveraging/building tools created for the purpose.
  • Define, design, and implement benchmarks to generate metrics giving guidance on system characteristics.
  • Monitor and manage 700+ nodes using modern DevOps tools and APM solutions.
  • Proactive performance and exception analysis.

The successful candidate will need:

  • 4+ years of experience in Performance engineering and Benchmarking.
  • Experience with Performance, Load, Stress, End-to-End testing of high transnational distributed applications having Mobile, Web and Desktop clients.
  • Experience with building/utilizing in-house or industry standard performance test automation using tools like JMeter, BlazeMeter, Taurus, LoadRunner, NeoLoad.
  • Ability to find root cause of performance bottlenecks.
  • Experience in tackling problems of load, scale, and optimizations of complex large-scale deployments.
  • Experience with Python and Java.
  • Comfortable in Unix/Linux environments in terms of both tools and systems administration.

Please send your resume to jobs_engineering@egnyte.com and reference “Performance Engineer” in the subject line.

Software Engineer - Infrastructure Development (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We’re looking for a stellar DevOps Engineer/architect to help us drive amazing results throughout our business.

This is a unique opportunity to be part of an exceptional company that is transforming how thousands of businesses share, collaborate and protect their content all around the world.

Any successful software product needs a robust infrastructure underneath it. That infrastructure should be reliable, available, secure, and easy to maintain. You will be critical to our ability to design and deploy cloud infrastructure and application code faster and manage it more effectively. You’ll be working with multiple teams of application engineers, platform engineers and data scientists to architect and build the infrastructure for highly scalable hybrid cloud and analytics platforms.

Ideally you have a blend of product development, delivery pipeline design and operational experience and are passionate about designing infrastructure and operational processes and managing critical systems with zero downtime.

Specific Responsibilities will include:

  • Design and deploy high availability solutions in private cloud and Google Cloud Platform environments
  • Participate in product design decision, highlighting the operations aspect and generating must-do requirements to enable smooth delivery and operation
  • Scale, configure, manage and extend a variety of software systems including software for version control, continuous integration, continuous deployment
  • Improve operations performance and stability using machine learning based tools
  • Engineer systems and tools to support the build, integration and verification of complex software systems
  • Work closely with developers to build tools and solutions for rapidly evolving needs
  • Continuously discover, evaluate and implement new technologies or services to maximize operations efficiency and reliability
  • Investigate failures, fix them and execute root-cause analysis
  • Create frameworks for performance data collection and analysis, systems monitoring

The successful candidate will need:

  • Demonstrated success deploying and scaling high traffic services in GCP (Docker registry, kubernetes, pubsub, cloudSQL, load balancer) and in home grown private cloud
  • Demonstrated success analyzing product enhancement from operations point of view, generating requirements that enables monitoring, metric generation, stability and scalability
  • Experience implementing and managing CI/CD with Jenkins, Puppet, Nexus, Docker registries and kubernetes clusters
  • Experience with Java/Python/Go/Maven/Node/NPM environments
  • Experience managing Redis, MySQL, Memcached, MongoDB instances, ElasticSearch, RabbitMQ a plus.
  • Experience with cloud monitoring technologies including Stackdriver, Grafana, Nagios, Bosun and other learning based monitoring tools
  • Extremely comfortable with Linux, shell-scripting and git
  • Thrive in a startup/fast-paced environment
  • Excellent oral and written communication skills
  • BS/MS in computer science or related technical fields

This role does NOT regularly require standing shifts in product operations.

Please send your resume to jobs_engineering@egnyte.com and reference “Software Engineer – Infrastructure Development” in the subject line.

Senior Current Product Development Engineer (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world including the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job Description:

As our company continues to grow, we’re looking for a Senior Sustaining Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Investigate and implement code fixes and improvements to Egnyte’s file sharing and cloud migration products.
  • Work closely with Support and Operations teams to troubleshoot customer issues in the field and propose/implement short-term mitigation as needed.
  • Perform root-cause analysis of complex problems that may involve third party software, network configurations and software relating to scaling and performance.
  • Design and implement tools to better diagnose problems in the field.
  • Collaborate with SDETs and system QA in bringing out minor releases and patch releases in a SaaS delivery model.
  • Participate in on-call rotation.

The Successful Candidate will need:

  • End-to-end experience in development and troubleshooting of large scale enterprise and cloud data solutions.
  • Broad systems knowledge including operating systems, server virtualization, file systems, network administration and SMB file sharing protocol.
  • Ability to work with multi-cultural, globally distributed teams and closely coordinate with cross-functional teams in different time-zones.
  • Strong analytical, troubleshooting and debugging skills along with the passion to continuously refine the product in the field.
  • Solid knowledge of Python, C/C++ and scripting languages.

Please send your resume to jobs_engineering@egnyte.com and reference “Senior Current Product Development Engineer” in the subject line.

Senior Software Engineer - Hybrid Cloud (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world including the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job description:

As our company continues to grow, we’re looking for a Senior Software Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Work with fast-paced development team in designing and implementing our next generation, hybrid-cloud file sharing solution.
  • Research and leverage latest cloud and distributed systems technologies to develop frameworks that improves performance and scale for file sharing between cloud and on-premise.
  • Develop software in a micro-services architectural framework.
  • Leverage big data analytics to drive product design, usage and adoption.
  • Mentor interns and junior engineers, collaborate with Operations, and work closely with Products team on roadmap items.

The Successful Candidate will need:

  • End-to-end experience in design and development of highly-scalable enterprise and cloud data products.
  • Ability to challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment challenges.
  • Hands-on experience with clustered systems, advanced file systems, highly scalable databases, geographic replication and highly available systems.
  • Ability to work with multi-cultural, globally distributed teams to a common unifying product vision and closely coordinate with cross-functional teams in different time-zones.
  • Passion to deliver enterprise-grade products to customers and to continuously work with engineering team to refine the product in the field.
  • Solid knowledge of C/C++, Python, Java, SQL and modern programming languages.

Please send your resume to jobs_engineering@egnyte.com and reference “Senior Software Engineer - Hybrid Cloud” in the subject line.

Software Engineer – Hybrid Cloud (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world including the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job Description:

As our company continues to grow, we’re looking for a Senior Software Engineer to contribute to our hybrid-cloud solutions that provide business continuity and fine-grained collaboration to large Enterprise customers.

Role:

  • Work with fast-paced development team to implement EGNYTE's next generation, hybrid-cloud file sharing solution.
  • Responsible for developing features independently with directions from senior members of the team.
  • Develop software in a micro-services architectural framework.

The Successful Candidate will need:

  • Excellent programming skills in at least one of following languages – C/C++, Python, Java.
  • Ability to produce very high quality code, robust code.
  • Strong debugging and problem solving skills.
  • Strong foundational knowledge and hands on experience working with Data Structures, Algorithms, SQL/NoSQL Databases.
  • Solid hands on experience with Unix/Linux, System Calls, multi-threading.
  • Good understanding of concepts such as HTTP, micro services, REST APIs.
  • Good understanding of File System concepts.
  • Passion to deliver high quality, enterprise-grade products.
Please send your resume to jobs_engineering@egnyte.com and reference “Software Engineer – Hybrid Cloud” in the subject line.

Software Development Engineer in Test, DevOps (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We are growing and growing is exciting! Egnyte is looking for a Software Development Engineer in Test help us make sure we are scaling our infrastructure without missing a beat. Help us take our automated deploys and our internal apps from good to perfect while using the latest CI technologies and different test frameworks to fit our multi-lingual internal stack.

Responsibilities:

  • Automate Test scripts
  • Designing, developing and maintaining automated tests
  • Working closely with internal teams to understand product requirements, architecture, and technology
  • Identifying, analyzing, and documenting bugs
  • Interact with multiple teams for integration testing and for test data needs
  • Participate in coming up with acceptance criteria
  • Independently determine and develop approaches to solutions
  • Document and effectively communicate test results

The successful candidate will need:

  • Familiarity with Atlassian Jira & Confluence, Jenkins, Google Cloud Platform
  • Experience writing test cases in Python/Ruby
  • Experience in Linux administration (preferred Red Hat/CentOS)
  • Ability to solve complex problems with simple and elegant solutions
  • Willingness to learn and gain new technical skills
  • Work experience with automation technologies (preferred Puppet, Ansible)
  • Experience using version control tools like Git

Please send your resume to jobs_engineering@egnyte.com add "Software Development Engineer in Test, DevOps" in the subject line.

Senior Software Development Engineer in Test – Hybrid Cloud (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job Description:

As our company continues to grow and acquire large enterprise customers, we’re looking for a Senior Test Automation Engineer to join our engineering team to ensure our products, including new functionality designed for Enterprise customers, continues to be of the highest quality.

Specific responsibilities will include:

  • Architect and design a range of automated testing platforms and frameworks that will ultimately reduce defects, improve quality and enable delivery of high quality software faster.
  • Define road maps and detailed implementation plans in collaboration with SDETs for QA Automation strategy and implementation.
  • Implement solutions for functional testing, performance testing, end to end testing, and continuous testing for various use cases including file serving, cloud orchestration, and API back end components
  • Collaborate with engineering teams in designing test cases using the above test frameworks, iterating on framework design as necessary
  • Develop dashboards for reporting results of automated test runs (current and historical) executed on the above test frameworks

The successful candidate will have:

  • Demonstrated success with quality assurance concepts, test plan/test case definition and problem analysis
  • Automated Quality Assurance testing experience with enterprise and cloud scale products on various software, hardware and networking infrastructures.
  • Experience designing, setting up and maintaining automation frameworks, tools and scripts for CI/CD environments.
  • Solid knowledge of Python, Ruby, REST APIs, SQL, Java and modern scripting languages.
  • Source control and build tools experience with GIT, Jenkins, Jira, JMeter.
  • Worked in a fast-paced Agile development environment.
  • Solid understanding of SDLC phases including requirements analysis, design, coding, testing, release and maintenance.
  • Testing experience with cloud, database or storage products strongly preferred.

Please send your resume to jobs_engineering@egnyte.com add "Senior Software Development Engineer in Test – Hybrid Cloud" in the subject line.

Sr. Software Engineer - Cloud (Mountain View, CA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We store multibillion files and multiple petabytes of data. We observe more than 2K API request per second on average as per New Relic. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work, from start to finish, are integral. Our engineers are part of the process from design, to code, to test, to deployment and back again for further iterations. You can, and will, touch every level of the code depending on the day and what project you are working on.

We’re looking for a passionate Lead Software Engineer to join our world class Engineering team and help take Egnyte Architecture to the next stage of exciting and rapid growth. We have re-architected our core layers multiple times to meet the ever increasing scale demands. The ideal candidate should be able to take a complex problem and execute end to end, in this process they would work with product managers, engineers, and our CTO to come up with a solution and implement it or with the help of other members. Responsibilities of the ideal candidate would involve doing all of the above things that current engineers do and bring fresh ideas based on experience to do them better.

Engineers work on game changing features that are used by millions of people every day. Specific Responsibilities will include:

  • Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems.
  • Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks.
  • Work with multi-cultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
  • Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field.
  • Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items.
  • Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud.
  • Monitor and manage 700+ nodes using modern DevOps tools and APM solutions.
  • Proactive performance and exception analysis.

The successful candidate will need:

  • Demonstrated success designing and developing complex systems
  • Expertise with multi-tenant, highly complex, cloud solutions. Experience with Hybrid and/or on premises solutions desired.
  • Experience owning all aspects of software engineering, from design to implementation, QA and maintenance
  • Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic,Graphite, and/or Puppet
  • Data driven decision process
  • Relies on unit testing instead of manual QA
  • Experience in working with AWS or GCE is preferred
  • Knowledge in DevOps techniques

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Cloud" in the subject line.

Sr. Software Engineer - Data (Mountain View, CA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We are looking for a senior software engineer to help implement innovative, primarily learning based product features. Egnyte applications host large unstructured datasets for Fortune 1000 customers, with connectors to a wide array of other on-premises and SaaS document repositories. We are continually seeking ways to allow our users to navigate datasets using intelligent features that harness content and associated organizational context. These features leverage various techniques such as recommendation engines and classification models.

Specific Responsibilities will include:

  • Work closely within a distributed team to prototype and implement innovative solutions to large unstructured data sets. Solutions encompass various methods from rule-based systems to deep learning, as appropriate for the problem.
  • Partner with product owners to realize solutions in production.
  • Communicate your approach and results to a wider audience through presentations.
  • Egnyte offers a unique opportunity to take a data science solution from modeling all the way to deployment in a span of days.

The successful candidate will need:

  • Demonstrated success with Software Engineering in a SaaS or Cloud environment, preferably with hands–on knowledge of deploying data science solutions in production at scale.
  • Fluency in Java, Python. Competency in other programming languages a plus.
  • Experience with Non–SQL and Graph databases a plus.
  • Experience with large data sets and distributed computing (Hive/Hadoop) a plus.
  • BA/BS in Computer Science, Engineering, Statistics or other technical field. Advanced degrees preferred.

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Data" in the subject line.

Sr. Software Engineer - Protect (Mountain View, CA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We are looking for a senior software engineer to help implement innovative, primarily machine - learning based features. Egnyte applications host large unstructured datasets for Fortune 1000 customers, with connectors to a wide array of other on-premises and SaaS document repositories. We are continually seeking ways to allow our users to navigate datasets using intelligent features that harness content and associated organizational context. These features leverage various techniques such as recommendation engines and classification models.

Specific Responsibilities will include:

  • Work closely within a distributed team to prototype and implement innovative solutions to large unstructured data sets. Solutions encompass various methods from rule-based systems to deep learning, as appropriate for the problem.
  • Partner with product owners to realize solutions in production.
  • Communicate your approach and results to a wider audience through presentations.
  • Egnyte offers a unique opportunity to take a data science solution from modeling all the way to deployment in a span of days.

The successful candidate will need:

  • Demonstrated success with Software Engineering in a SaaS or Cloud environment, preferably with hands–on knowledge of deploying data science solutions in production at scale.
  • Fluency in Java and C++. Competency in other programming languages a plus.
  • Experience with Non–SQL and Graph databases a plus.
  • Experience with large data sets and distributed computing (Hive/Hadoop) a plus.
  • BA/BS in Computer Science, Engineering, Statistics or other technical field. Advanced degrees preferred.

Please send your resume to jobs_engineering@egnyte.com add "Sr. Software Engineer - Protect" in the subject line.

Customer Advocacy

Customer Success Manager (Mountain View, CA & Spokane, WA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As a Customer Success Manager (CSM) you will be chartered to drive adoption, build and maintain a healthy partnership, and manage the day to day activities with our most strategic partners to foster a “Customers for Life” environment. You are passionate about engaging your customers and expanding the business for them and us! We are looking for a highly motivated professional with the ability to work under pressure, bring initiative to every engagement and help improve business processes to ensure overall customer success.

Responsibilities:

  • Become a product expert including the technical workings and practical business application.
  • Manage new customers after the implementation process to ensure they successfully adopt our services.
  • Develop a strategic success plan for your customers that outline critical success factors, metrics for success, timelines, potential issues while providing recommendations to internal and external teams.
  • Perform Quarterly Business Reviews, Product Roadmap discussions, and on-site visits.
  • Keep customers informed of process and procedural changes.
  • Manage resolution of escalated customer issues.
  • Maintain a positive working relationship with Product Management and Engineering to resolve issues and to communicate customer needs for future product enhancements.

Qualifications:

  • Demonstrated success managing customer relationships.
  • Experience working across multiple, internal teams to resolve customer issues quickly and effectively.
  • Previous experience with Tech Companies, specifically SaaS solutions, preferred.
  • Excellent communication skills (writing, listening, phone).
  • A team player capable of high performance and flexibility working in a dynamic environment.
  • Travel required (estimate 25%).
  • Bachelor’s degree preferred.

Please send your resume to csjobs@egnyte.com add "Customer Success Manager" in the subject line.

Retention Account Manager (Spokane, WA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

The Retention Account Manager provides focus and drives consistency in the execution of various customer success and retention related matters. A successful Retention Account Manager will help to manage strategic accounts and utilize data and insights to identify current and potential at-risk customers. This role will work towards reducing overall churn and increase retention metrics in regards to Egnyte’s product offerings.

Responsibilities:

  • Develop and implement strategies to improve overall customer retention.
  • Create and execute data-driven, dynamic campaigns and deliver highly targeted/segmented retention campaigns, ROI messages, and reactivation programs.
  • Analyze and work with teams to save accounts from cancellation and downsell.
  • Create strategies and campaigns to recover lost accounts and increase reinstatement.
  • Maintain awareness of all service matters including technical implementations.
  • Ability to achieve success with at-risk customer renewals.
  • Identify, facilitate, and ensure effective communication on all account inquiries from the customer to appropriate company resources.
  • Ensure that Egnyte’s best practices and methodologies are met on a consistent basis.
  • Will report directly to the Manager of Customer Retention.

Qualifications:

  • Demonstrated success managing client relationships.
  • Highly data-driven mindset and passion for analytics.
  • Excellent communication skills (writing, listening, phone).
  • Enthusiastic and creative leader with the ability to inspire people.
  • Ability to make effective decisions for Egnyte’s long-term revenue and product strategy.
  • Strong product navigation skills.
  • A team player capable of high performance and flexibility working in a dynamic environment.
  • Bachelor’s degree preferred.

Please send your resume to jobs@egnyte.com add "Retention Account Manager" in the subject line.

Professional Services Consultant (Mountain View, CA & Spokane, WA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As our customer base continues to grow, we’re looking for a Professional Services Consultant to join our team to lead and execute customer implementation projects while driving new revenue through identifying new opportunities and user adoption.

Responsibilities:

  • Lead and execute the technical implementation of projects to ensure successful customer deployment and adoption of Egnyte solutions
  • Act as liaison between customers and internal teams such as Engineering, Product Management and Technical Support to solve technical problems and propose new feature development
  • Engage multiple constituents at the customer organization – Business users and IT

Qualifications:

  • Strong technical skills that cover one or more of the following areas:
    • Windows/Linux operating systems
    • Microsoft Active Directory and other IDPs
    • Network troubleshooting experience
    • Virtualization experience
    • Scripting experience (Python preferred)
    • Storage platforms NAS, SAN a plus
    • Windows, Mac desktop experience
  • Prior experience implementing Enterprise software or supporting Enterprise applications in technical capacity
  • Strong experience in Customer Facing Implementation roles (remote and onsite)
  • Excellent customer engagement, presentation and communication skills
  • Fluency of spoken and written command of English. Any other language is a plus.
  • Engagement with pre-sales for scoping, POC and product demos.
  • Bachelor’s degree in Computer Science or related technical discipline preferred
  • 3+ years of relevant technical function experience

Please send your resume to jobs@egnyte.com add "Professional Services Consultant" in the subject line.

Technical Support Engineer (Mountain View, CA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As our customer base continues to grow, we’re looking or a Technical Support Rep to join our Support organization in managing customer issues. Initially, this role will focus on routing customer calls, email and tickets to the appropriate Technical Support Engineer. As you develop a deeper understanding of our product and the underlying technology, we expect you to grow into resolving support cases directly.

Specific Responsibilities will include:

  • Provide customer support to our customer base and resellers
  • Assess and route incoming calls, emails and trouble tickets to the appropriate Technical Support Engineer.
  • Work effectively and professionally with users who span from IT, business users, partners and executives
  • Build your knowledge of our product capabilities and underlying technology
  • Participate in testing of new and updated products and provide feedback.

The Successful Candidate will need:

  • Bachelor’s degree in Computer Science, Information Technology or related technical discipline.
  • Excellent verbal and written communication skills.
  • Direct customer interaction experience preferred (doesn’t need to be technical in nature)
  • Strong problem solving skills
  • Ability to read and analyze application logs.
  • Work well with little guidance in a very dynamic atmosphere.
  • Knowledge of some of the following technologies is a plus:
    • Understanding of Directory Services including Microsoft ADS and Open LDAP
    • Familiar with network protocols, services and tools and apply troubleshooting methods
    • Knowledge of Linux
    • Proficient with Microsoft Office products
    • Internet Expertise (including knowledge of different browsers, plug-ins, and settings)
    • Familiarity with Support Ticket, Call Center, and Knowledgebase Systems
    • Salesforce.com

Please send your resume to jobs@egnyte.com add "Technical Support Engineer" in the subject line.

Marketing

Product Marketing Manager (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization second year in a row, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

We’re looking for an exceptional Product Marketing Manager with relevant skills, experience and passion necessary to execute initiatives that will help drive growth in key markets for Egnyte.

Day to Day Responsibilities:

  • Outbound marketing activities for the entire Egnyte product portfolio, contribute towards solution messaging and positioning, as well as play a critical role in running and supporting thought leadership activities
  • Develop strategy to position Egnyte in the market and articulate its value through effective customer facing messaging
  • Create relevant and effective content for a variety of audiences, CIO, VP of architecture, CSO, CMO, CFO etc. in a variety of formats (multimedia videos, webinars, presentation, white paper etc.)
  • Translate complex technical capabilities into business benefits.
  • Collaborate with Product Management, Engineering and Sales teams to ensure that messaging is aligned with product capabilities and sales needs and help expand to new markets.
  • Develop product positioning and messaging that differentiates Egnyte and clearly articulates the value proposition that addresses our customer’s challenges and needs
  • Plan GTM launches and manage the cross-functional execution of plans with Product Management and Sales
  • Sales enablement – broadcast our message to the market, by communicating the value proposition of our products to the sales team and develop the sales tools that support the selling process
  • Market intelligence – be the expert on your buyers and competition
  • Represent the company at industry events, conferences, trade shows, webinars, on social media, and as a spokesperson for analyst and press coverage

Do you have the right stuff for this role?

This position requires a technical background in SaaS and/or storage/File Sync and Share technologies, comprehensive business understanding of the broader industry dynamics (storage, cloud, applications, collaboration etc.) and a passion for creating best-in-class content (presentations, product overview, videos, infographics etc.). Plus…

  • Excellent PowerPoint skills
  • Solid verbal communication, writing and presentation skills
  • Experience supporting webinars and other outbound marketing outreach programs
  • Results oriented, focused, creative, highly communicative and a team-player
  • 5-7 years of software product marketing, or solutions marketing experience
  • Able to analyze a vertical & position the product to address specific industry pain points is a plus
  • Bachelor’s in engineering, business or marketing
  • Willing to travel 25%

Please send your resume to jobs@egnyte.com and reference "Product Marketing Manager" in the subject line.

Senior Director, Customer Marketing (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization second year in a row, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Looking to join a growth-stage start-up where you can have a huge impact? Egnyte is in need of a proven leader to help us consistently view the world through the lens of our customers and to create impactful, value-laden programs that anticipate and meet their diverse needs.

Responsibilities:

  • Directly reporting to the CMO, you will be responsible for mapping the experience of the customer, identifying areas of opportunity and running programs to improve the customers’ experience of Egnyte throughout the complete lifecycle.
  • Oversee the customer community, create a roadmap for value exchange and engagement with our community members, create a path toward increased registration and interaction between Egnyte customers and employees.
  • Create a strategy for ongoing customer communications including our newsletter, product updates and announcements, etc
  • Oversee the annual customer summit, launch and manage a Customer Advisory Board platform, and ultimately work with customers and employees on an Egnyte User Group program
  • Work collaboratively with all organizations at Egnyte who work with our customers to ensure a consistent, positive interaction at every touchpoint
  • Manage a team of 2-4
  • Determine KPIs for success measurement for your organization

We are looking for a seasoned candidate who has successfully led Brand responsibilities and communications at B2B technology companies.

  • 7-10+ years of marketing experience with demonstrated success in B2B customer program management including communications, events, and process improvement
  • Executive-level communication skills
  • Strength in collaboration is imperative, also experience with responsibility across boundaries in which you do not have direct authority will be key to success
  • We work at a fast-pace, and this role will require multi-threaded workstreams
  • As a leader, you must be responsible for the determination of an overarching team strategy and also the tactics to perform against that strategy

Please send your resume to jobs@egnyte.com and reference "Sr. Director, Customer Marketing" in the subject line.

Vice President, Corporate Marketing (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization second year in a row, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Looking to join a growth-stage start-up where you can have a huge impact? Egnyte is in need of a proven leader to help us create impact and amplification of our brand through our assets, advertising and communications programs.

Responsibilities:

  • Directly reporting to the CMO, you will be responsible for developing and executing the strategy for Egnyte’s brand representation and amplification though your direct management of our brand, creative services and corporate communications functions globally
  • Work with the executive team on a corporate positioning, messaging and storytelling exercise, play the lead role in ensuring adoption of the resulting deliverables
  • Evolve and develop brand guidelines for the visual and verbal brand in accordance with the brand positioning. Empower our growing organization to deliver high-volume programs while creating and enforcing brand governance
  • Create a predictable and scalable process for the management of marketing assets
  • Manage the Corporate Communications function, which includes global media relations strategy and execution, social media, executive thought leadership platforms and internal communications
  • Manage a team of creative resources including designers and writers who create assets for our marketing programs
  • Oversee a global brand advertising effort with clear goals and measurements of success
  • Determine the measurements of success of your programs
  • Manage a team of 7-10

We are looking for a seasoned candidate who has successfully led Brand responsibilities and communications at B2B technology companies.

  • 10+ years of marketing experience with demonstrated success in B2B Brand management, communications oversight and responsibility for the amplification of brand awareness for growth-stage technology companies (SAAS preferred).
  • Executive-level communication skills
  • Proven leadership abilities managing a distributed team
  • Strong ability to collaborate with others for success in a fast-paced and dynamic environment with aggressive growth goals
  • Capable of creating strategies for success and managing the execution of those strategies through tactical plans, especially those which cross- functional and departmental boundaries

Please send your resume to jobs@egnyte.com and reference "Vice President, Corporate Marketing" in the subject line.

Vice President, Demand Marketing (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization second year in a row, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Looking to join a growth-stage start-up where you can have a huge impact? Egnyte is in need of a proven leader in account-based, data driven demand marketing to own the whole funnel and guide strategic direction and execution of revenue-generating programs for the Marketing team.

Responsibilities:

  • Directly reporting to the CMO, you will build and manage the team that will collaborate with sales for new logo demand generation, pipeline velocity and revenue generation as well as customer cross-sell and upsell campaigns.
  • Develop and manage an integrated demand generation plan and create qualified pipeline from marketing programs including multiple tactics and touches.
  • Create and execute a strategy for account-based and verticalized message for our upmarket accounts, and for a more horizontal approach for our small business targets. Experience serving sales teams with different segments simultaneously is critical.
  • Helping to determine the KPIs that will measure your team’s impact
  • Partner with sales leadership and sales operations to set targets toward operating plan results, forecast, measure, analyze and report on the impact of demand creation activities on sales pipeline, revenue and sales cycle length.
  • Create & manage content for integrated campaigns in partnership with other departments in order to exchange value with campaign targets by vertical, by persona, by use case.
  • Manage partner marketing for our growing MSP, VAR and Reseller channels
  • Provide guidance and oversight for database management to achieve your program goals
  • Manage a significant budget, a growing team to achieve our rapidly ramping revenue goals

We are looking for a seasoned candidate who has consistently run successful online B2B campaigns targeted at Enterprise and SMB prospects.

  • 10+ years of marketing experience with demonstrated success in online demand generation for technology companies (SAAS preferred).
  • Proven track-record of success in partnering with Sales for common goals is required
  • Strong experience with Marketing Automation, SFDC and other digital marketing and account-based solutions
  • Data-driven marketing, demonstrated analytical ability and orientation for detail.
  • Experience managing a geographically dispersed team
  • Demonstrated ability to manage and execute successful projects with minimal guidance in a fast-paced entrepreneurial environment.
  • Must be comfortable with a balance of day-to-day execution and high-level strategy.
  • Experience determining an internal hiring plan and an external resourcing model is necessary
  • Proven track record of management of significant program spend toward business goals is also required
  • Determine the requirements for KPIs and reports to monitor the success of your programs

Please send your resume to jobs@egnyte.com and reference "Vice President, Demand Marketing" in the subject line.

Product

Sr. Product Manager – Cloud (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As our company grows and we work with wider range of enterprise customers, we are looking for a well-rounded individual for the role of Sr. Product Manager. You will be responsible for the cloud service and web application that powers Egnyte Connect.

Attention to detail, an eye for quality and usability, along with the ability to grasp and translate technical capabilities into benefits is crucial. In this role, you will work actively with our sales, marketing, engineering and customer support functions.

Requirements:

  • Work as part of the team that develops Egnyte’s product roadmap
  • Develop product designs for implementation by engineers
  • Work with engineering and QA to oversee development of high quality applications
  • Train employees on new applications and features
  • Run beta programs and solicit product enhancement ideas
  • Author application documentation, training guides and related materials

Qualifications:

  • Demonstrated success driving design, development and implementation of new product functionality. Strong technical background. Prior experience in a software engineering role is preferred.
  • Experience with cloud-based software, high-scale computing, and APIs
  • Bachelor's degree in Technical discipline; MBA a plus
  • Exceptional written, verbal skills and ability to work with a cross functional team

Please send your resume and portfolio to jobs_engineering@egnyte.com and reference "Sr. Product Manager – Cloud" in the subject line.

Sales

Account Executive (Spokane, WA – USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

The Account Executive will join a growing sales organization in closing new business with a wide range of Small to midsize companies (up to 500 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities with new prospects in an assigned Geographic territory
  • Continually ensures Sales Pipelines meets requirements, including:
    • 30 day = 1.5 x MRR Quota, 60 day = 2 x MRR Quota, 90 day 3 x MRR Quota
  • Generates sales pipeline through activities including:
    • Warm\cold calls
    • Referrals
    • Value chain selling
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and pipeline management as directed, including keeping record of communications, appointments, accounts, forecasting and opportunities

Qualifications:

  • Demonstrated success finding, nurturing and closing new business
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups
  • Bachelor’s degree or equivalent experience

Please submit your resume to spokanejobs@egnyte.com with "Account Executive" in the Subject Line.

Account Executive (Raleigh, NC – USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

The Account Executive will join a growing sales organization in closing new business with a wide range of Small to midsize companies (up to 500 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities with new prospects in an assigned Geographic territory
  • Continually ensures Sales Pipelines meets requirements, including:
    • 30 day = 1.5 x MRR Quota, 60 day = 2 x MRR Quota, 90 day 3 x MRR Quota
  • Generates sales pipeline through activities including:
    • Warm\cold calls
    • Referrals
    • Value chain selling
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and pipeline management as directed, including keeping record of communications, appointments, accounts, forecasting and opportunities

Qualifications:

  • Demonstrated success finding, nurturing and closing new business
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups
  • Bachelor’s degree or equivalent experience

Please submit your resume to raleighjobs@egnyte.com with "Account Executive" in the Subject Line.

Account Manager (Spokane, WA – USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Content Collaboration Platforms, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses and millions of users around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

As our company, and customer base, continues to grow we will look to the Account Manager develop and continue to manage our relationships with a wide range of Small Business and Mid-Market Customers. This will include acting as the primary contact for assigned customers to ensure they’re continued satisfaction with our solutions, manage the resolution of any challenges they might face and continue to drive increased usage of our solutions.

Specific Responsibilities will include:

  • Become an Egnyte product expert including the product's technical workings and practical business application
  • Manage a portfolio of customers and work closely with them to assure their success with the software. Develop strong relationships with customers to protect ongoing revenue stream and identify/recommend upsell/cross-sell opportunities
  • Receive new customers and manage them through the implementation process to ensure they successfully adopt Egnyte’s service
  • Drive regular account reviews with customers and provide strategies to optimize return.
  • Work closely with internal departments such as Customer Advocacy, to provide services required to meet customer expectations
  • Maintain a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate customer needs for future product enhancements

Qualifications:

  • Demonstrated success managing and continuing to improve relationships with strategic accounts
  • Proven ability to understand specific customers’ needs and provide solutions
  • Experience working across multiple, internal teams to resolve customer issues quickly and effectively
  • Excellent communication skills (writing, listening, phone)
  • A team player capable of high performance and flexibility working in a dynamic environment
  • College degree or equivalent work experience

To apply for this position, please submit resume to jobs@egnyte.com with "Account Manager" in the Subject.

MSP Partner Account Manager (Spokane, WA; Raleigh, NC - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Content Collaboration Platforms, enables organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses and millions of users around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As our company, and partner base, continues to grow we will look to the Channel Account Manager to develop and continue to manage our relationships with our most strategic partners and resellers. This will include acting as the primary contact for assigned partners and resellers to ensure they’re continued satisfaction with our solutions, manage the resolution of any challenges they might face and continue to drive increased sales of our products.

Specific Responsibilities will include:

  • Become an Egnyte product expert including the product's technical workings and practical business application
  • Manage a portfolio of partners and resellers and work closely with them to assure their success with our product.
  • Receive new partners and resellers and manage them through the implementation process to ensure they successfully adopt Egnyte’s service
  • Drive regular account reviews with partners and resellers and provide strategies to optimize return.
  • Work closely with internal departments such as Customer Advocacy, to provide services required to meet partner and reseller expectations
  • Maintain a positive interactive working relationship with Product Management and Product Engineering to resolve issues and to communicate partner and reseller needs for future product enhancements

Qualifications:

  • Demonstrated success managing and continuing to improve relationships with strategic Channel partners
  • Proven ability to understand specific partners’ needs and provide solutions
  • Experience working across multiple, internal teams to resolve partner issues quickly and effectively
  • Excellent communication skills (writing, listening, phone)
  • A team player capable of high performance and flexibility working in a dynamic environment
  • College degree or equivalent work experience

Please send your resume to jobs@egnyte.com with "MSP Partner Account Manager" in the subject line.

Sales Development Representative (Spokane, WA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job Description:

The Sales Development Representative will play an integral role in driving the growth of our customer base and revenue through generating qualified leads for our Enterprise sales team.

Specific Responsibilities will include:

  • Conduct outbound calls to lead campaigns consisting of warm leads and cold calls
  • Identify opportunities, generate interest, qualify, educate, and develop new opportunities
  • Work with field sales team counterparts to develop and build territory plan

The Successful Candidate will need:

  • Demonstrated success in sales development or lead generation
  • Prior experience with cloud and/or SaaS products preferred
  • Experience with Salesforce.com is a plus
  • Organizational skills and attention to detail
  • Ability to understand technology and communicate it to prospects
  • Quick learner and self-starter with an entrepreneurial work ethic
  • Knowledge of business organizational structures and buying influences
  • BS/BA or equivalent

To apply for this position, please submit resume to jobs@egnyte.com with "Sales Development Representative" in the Subject.

Sr. Account Executive (Boston, MA; Denver, CO; Mountain View, CA; New York, NY; Spokane, WA - USA)

About Egnyte:

Egnyte a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description

The Account Executive will join a growing sales organization in closing new business with a wide range of Mid Market Companies (between 200 and 5,000 employees).

To attain Revenue Quotas, the Account Executive:

  • Personally engages, sells, and closes Opportunities (New Prospects as well as Customers) in an assigned Geographic territory
  • Continually ensures Sales Pipelines meet requirements, including
    • 4X MRR Quota
    • Even distribution of New Account Penetration and Upsell Opportunities
  • Thoroughly penetrates territory through activities including:
    • Identifying and penetrating assigned accounts through activities including cold calling
    • Ensuring high profile initiatives are understood and pursued by Egnyte
    • Qualifying, supporting, and closing Website-generated Trials and Marketing-generated Leads
    • Nurturing "Not Ready" Opportunities until the point that they are ready to enter a sales cycle
  • Uses Salesforce.com for time and territory management as directed by management, including keeping record of communications, accounts and opportunities
  • Travels to prospect locations as necessary to pursue highly qualified opportunities.

Qualifications:

  • Demonstrated Success closing new business with mid market and/or enterprise customers across multiple industries.
  • Previous experience selling SAAS, Business Applications and/or Cloud Solutions.
  • Excellent written and oral communication skills, in addition to formal presentation skills before both small and large groups.
  • Bachelor’s degree or equivalent experience

Please submit your resume to jobs@egnyte.com with "Sr. Account Executive" in the Subject.

Sr. Sales Development Representative (Mountain View, CA - USA, Bracknell, UK)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Job Description

The Sr. Sales Development Representative will play an integral role in driving the growth of our customer base and revenue through generating qualified leads for our Enterprise sales team.

Specific Responsibilities will include:

  • Conduct outbound calls to lead campaigns
  • Identify opportunities, generate interest, qualify, educate, and develop new opportunities
  • Work with field sales team counterparts to develop and build territory plan

The Successful Candidate will need:

  • Demonstrated success in sales development or lead generation
  • Prior experience with cloud and/or SaaS products preferred
  • Experience with Salesforce.com is a plus
  • Organizational skills and attention to detail
  • Ability to understand technology and communicate it to prospects
  • Quick learner and self-starter with an entrepreneurial work ethic
  • Knowledge of business organizational structures and buying influences
  • BS/BA or equivalent experience

Please send your resume to jobs@egnyte.com and reference "Sr. SDR" in the subject line.

Sr. Sales Engineer (Spokane, WA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

The Sales Engineer will be the "Liaison” between Sales, Product Engineering, Marketing and the Customer by identifying and removing any potential road blocks early in the sales process while creating detailed specifications agreed upon by both Egnyte and the customer. You’ll manage customer pilots and POCs, including hands-on installation and configuration of Egnyte and third-party solutions. Egnyte Sales Engineers develop deep knowledge of the Egnyte platform, competition, third-party integrations and our customer industries. You’ll support all deal sizes, industry verticals and regions across the globe, allowing you to grow technically, professionally and personally.

Responsibilities:

  • Lead customer engagements in partnership with the sales team to gain the technical win through a consultative sales approach
  • Proactively identify and address customer's technical needs and objections to drive sales
  • Prepare and deliver technical presentations and statements of work by matching specific client business requirements into effective technical solutions, with a focus on the Egnyte’s Products and Services including Egnyte Connect and Egnyte Protect.
  • Maintain high level knowledge of technical strengths and weaknesses of the competitor's products and what strategy Egnyte should develop to counter.
  • Maintain high-level knowledge of all other Egnyte products/services, competitive product lines and platform integrations through self-education and Egnyte’s resources.
  • Perform technical benefits assessment for customers by gaining detailed understanding of their environment.
  • Travel to customer site if needed, depending on the customer engagement.

Qualifications:

  • Demonstrated Success in Sales Engineering and/or Pre-Sales Technical Role
  • Ability to work with all levels of customer management up to the CIO
  • Strong people orientation with the ability to listen, work, resolve and prioritize issues to achieve customer satisfaction
  • Strong presentation skills and ability to sell effectively in front of an audience
  • Ability to assess quickly the critical elements of a situation and decide and execute appropriate action
  • Broad knowledge of SaaS, Active Directory, Authentication, Security and associated IT infrastructure technologies that touch file servers and ftp servers.
  • Strong experience with process-centric solution selling (aka consultative selling)
  • Bachelor’s Degree in Business Information Systems, Computer Science, Communications or related field or equivalent work experience

Please send your resume to jobs@egnyte.com with "Sr. Sales Engineer" in the subject line.

G & A

Accounting Manager (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

As our company continues to grow and moves closer to an IPO we’re dealing with more complicated accounting needs. We’re looking for a strong Accounting Manager to lead the worldwide accounting operations consisting of revenue recognition, AR/AP, general ledger, international accounting and month-end close along with the worldwide consolidation. The ideal candidate will have a Bachelor’s Degree in Accounting or Finance, an active CPA license and a combination of public accounting and industry experience with solid understanding of US GAAP. This position will report to VP, Corporate Controller.

Specific Responsibilities include:

Month-end close

  • Supervise worldwide accounting close activities and manages three sets of books and worldwide consolidation on a monthly basis
  • Manage the accounting team to ensure accurate and timely month end closes including review of journal entries, account reconciliations and flux analysis
  • Review monthly financial statements, flux analyses and related supporting information submitted by foreign subsidiaries for completeness, accuracy and compliance with US GAAP
  • Prepare the global consolidation package and present the monthly financial results to upper management
  • Serve as main point of contact to foreign subsidiaries for all financial matters
  • Manage the monthly funding requirements of all international locations
  • Coordinate with various business partners to obtain required internal financial reporting information and develop improvements to the reporting process
  • Work with the accounting team on continuous optimization of the reporting process to streamline and shorten the month end closes

Revenue Recognition

  • Possess a general understanding of revenue recognition principles and requirements and be able to identify accounting issues and assist in their resolutions
  • Review revenue recognition work papers and assist in ASC 606 implementation project
  • Serve as a backup of deal approver and contract signer for East Coast and EMEA regions.

Other

  • Develop and maintain accounting policies and procedures, ensure they are in accordance with GAAP and adhered to in practice
  • Design, implement and maintain accounting and system controls to ensure compliance with SOX 404
  • Lead cross functional projects as requested including design of end-to-end processes, working with IT to test and implement systems
  • Perform technical accounting research and draft memos to evaluate and advise accounting treatments in accordance to GAAP
  • Seek to continuously improve accounting processes and systems to gain efficiencies and apply best practices
  • Develop and mentor accounting staff to build their professional career and maximize potential
  • Support business and department goals and initiatives as needed

Qualifications:

  • Bachelor’s degree in Accounting, Finance, Business or equivalent.
  • CPA required, MBA preferred
  • Experience with a fast growing SaaS public company is required
  • Previous auditing experience with a Big 4 or Regional public accounting firm is preferred
  • Previous SOX experience highly valued
  • Superior working knowledge of Microsoft Excel
  • Experience with ERP systems (NetSuite or Intacct implementation experience highly valued).
  • Excellent written and oral communication, interpersonal and problem-solving skills
  • Self-starter with “can do” attitude and ability to multi-task while performing a variety of complex tasks

Personal Characteristics:

  • Flexible and adaptable: Candidate should be able to switch gears in various high-stress situations and apply themselves to quickly learning new technologies and adopting new methodologies.
  • Attention to detail: Candidate must live by the mantra of “the devil is in the details” and will take great pride in getting it right.
  • Results oriented: Candidate should be able to collaborate with different individuals across the organization, and “roll-up the sleeves” in order to accomplish all necessary tasks.
  • Accountability: Candidate should be a team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions of new initiatives.
  • Communicative: Candidate will take an 'open source' attitude to quality assurance. Keeps others in the company informed and up to date on his or her priorities, current tasks and work completed. Encourages constructive criticism on his or her work.
  • Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.
  • Creative: Candidate should be able to think outside the box to find the optimal solution to problems.

Please send your resume to jobs@egnyte.com and reference "Accounting Manager" in the subject line.

Financial Analyst (Mountain View, CA - USA)

About Egnyte:

Egnyte, a leader in the Gartner Magic Quadrant for Enterprise File Share and Synchronization, allows organizations to connect, protect, and unlock value from all their content. Our Content Intelligence platform delivers smart content collaboration and governance in the cloud or on-premises to thousands of businesses around the world in even the most regulated industries. Founded in 2007, Egnyte is privately held and headquartered in Mountain View, CA. Investors include venture capital firms, such as Google Ventures and Kleiner Perkins Caufield & Byers, as well as technology partners, such as CenturyLink and Seagate Technology.

Position Description:

The Financial Analyst will be responsible for the ongoing analysis of the Company’s operating and financial results. This position will be deeply involved in the Company’s budgeting process and will help drive the success of the business by providing information and analysis to assist in decision-making.

Specific Responsibilities will include:

  • Work with individual departments and department heads to analyze operating and financial results and develop performance metrics and processes for analyzing those metrics.
  • Assist with the business planning process. Work with department heads and senior managers to develop their budgets and set up processes to analyze budget versus actual results during the course of the fiscal year.
  • Partner with Sales Organization to track, report and analyze financial and business impact of customer churn.
  • Work across multiple departments to forecast revenues and expenses.
  • Coordinate and prepare monthly variance analysis for our CFO and Corporate Controller.

Qualifications:

  • Excellent analytical and financial modeling skills.
  • Strong Excel and PowerPoint skills with the ability to manage complex files, produce ad hoc reports, and perform data analysis
  • Prior experience with subscription based revenue models. Experience with SaaS or Cloud companies strongly preferred.
  • Experience with forecasting, churn analysis and/or financial modeling including OPEX (Operational Expenditure) analysis.
  • Understanding of generally accepted accounting principles
  • Experience with budgeting tools such as Adaptive Insights preferred.
  • Bachelor’s degree in Finance or related discipline.

We are considering recent college graduates.

Please send your resume to jobs@egnyte.com and reference "Financial Analyst" in the subject line.