Egnyte Now Supports Apple M1 Processors

Egnyte has released Desktop App 3.10.0 for Mac, with full support for Apple Silicon M1 processors. This release also includes fixes for a number of items, including access issues related to GUIDs and accurate Archicad file size displays.

It’s important to note that Apple M1 devices block system extensions by default; these will need to be enabled in MacOS recovery mode by following the step-by-step instructions here.

As opposed to updating from any earlier version of the Desktop App (3.9.1 or below), users with devices running on Apple’s ARM-based processor need to do a clean install of the latest Desktop client by visiting the Desktop App Installers page on Helpdesk and following the instructions there.

In some instances, users may receive a “System Extension Updated” alert from the operating system that requires approval but then subsequently gets stuck repeating itself. If you encounter this issue, it can be resolved by following the step-by-step instructions here.

For any additional support related to this release, users are encouraged to contact support.

Additional Resources: 

Helpdesk Article: Desktop App for Apple M1 Devices

Helpdesk Article: Enabling System Extensions

Helpdesk Article: M1 System Extension Updated Loop

Cover photo by Little John on Unsplash

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