Customer Advocacy

Sr. Consultant - Professional Services (Mountain View, CA - USA)

As our customer base continues to grow, we’re looking for a Sr. Consultant to join our Professional Services team to lead and execute customer implementation projects while driving new revenue through identifying upsell opportunities and new user adoption.

Job Duties and Responsibilities:

  • Lead customer implementation projects including:
    • Develop and Execute implementation plans
    • Ensure successful adoption of Egnyte Solutions
  • Act as liaison between customers and internal teams such as Engineering and Product Management to solve technical problems and propose new feature development
  • Engage multiple constituents at the customer organization – Business users and IT
  • Work closely with our Sales team to drive new revenue through identifying upsell opportunities and new user adoption

Skills - Experience and Requirements:

  • Strong experience in Customer Facing Implementation roles
  • Demonstrated success identifying new revenue opportunities and driving new user adoption
  • Excellent customer engagement, presentation and communication skills
  • Ability to manage multiple customer engagements simultaneously
  • Strong knowledge of Linux
  • Experience with Storage systems such as NetApp and/or content management systems such as Sharepoint
  • Project Lead/Management experience preferred
  • Comfort with engaging a range of constituents – Business, IT, executives etc
  • Ability to travel up to 15%
  • Bachelor’s degree in Computer Science or related technical discipline preferred

To apply for this position, please submit resume to jobs@egnyte.com with "Consultant" in the Subject.

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