Jobs
Egnyte, the leader in Hybrid Cloud Storage solutions for businesses, is well funded and expanding rapidly. We have won the acclaim of leading publications and, more importantly, continual enthusiastic praise of loyal customers. This is an energetic and fast-paced environment. We love our work and accomplishments, and we thrive on teamwork. All of us have a roll-up-your-sleeves and get-the-job-done mentality, and we hope to add people with a similar work ethos!
We are always looking for new, talented people to add to our team, especially those with experience in cloud computing. If you want to join the Egnyte team, please send your resume describing what you are passionate about and details on your skills and experience to jobs@egnyte.com
The following positions are based in the US.
Current Job Openings
Customer Services
Technical Support Engineer
Job Responsibilities
- Provide technical support to Egnyte’s customer base and resellers
- Provide support primarily via the phone, e-mail, and web conferencing tools
- Work effectively and professionally with users who span from IT, business users, partners and executives
- Master Egnyte’s product capabilities and serve as the subject matter expert within the support organization
- Work with Product Management, Engineering and Sales to effectively take issues to resolution
- Participate in testing of new and updated products and provide feedback
- Write technical documents such as service and product FAQ's, guides, and manuals
Qualifications
- Minimum 5-7 years in a Customer Support -related position, preferably in a high-tech SaaS industry.
- Four-year degree (or equivalent work experience) preferably in Computer Science or Computer Information Systems.
- Demonstrated strong oral, written, and interpersonal skills.
- Ability to solve problems systematically and effectively, while ensuring the highest customer satisfaction and staying within the stated service level goals.
- Ability to read and analyze application logs.
- A proven ability to interface with a wide range of customers.
- Work well with little guidance in a very dynamic atmosphere.
- Work well under demanding circumstances.
- Strong technical skills, including but not limited to:
- Experience with a variety of operating systems Windows, Mac, Unix/Linux platforms
- Understanding of Directory Services including Microsoft ADS and Open LDAP
- Familiar with network protocols, services and tools and apply troubleshooting methods
- Proficient with Microsoft Office products
- Internet Expertise (including knowledge of different browsers, plug-ins, and settings)
- Familiarity with Support Ticket, Call Center, and Knowledgebase Systems
- Salesforce experience a plus
To apply for this position, please submit resume to jobs@egnyte.com with "Technical Support Engineer" in the Subject.
Senior Consultant / Manager - Professional Services
Egnyte has an immediate opening for a Senior Consultant / Manager of Professional Services at our corporate headquarters in Mountain View. This individual will interact with Egnyte’s mid-market and enterprise customers to sell and deploy Egnyte’s Hybrid Cloud solution.
Job Responsibilities
- Develop a deep, hands-on understanding of Egnyte products and technologies
- Work with the Sales to position Egnyte’s solution to prospects in pre-sale capacity
- Match customer needs with Egnyte solution; develop implementation scope and project plans
- Engage multiple constituents at the customer organization – Business users and IT
- Manage the implementation of Egnyte’s solution and ensure successful adoption
- Work closely with multiple Egnyte teams – Sales, products, Technical support and Engineering
- Ensure 100% customer satisfaction
Qualifications
- Minimum 4-year degree
- 5-10 years of prior professional services experience implementing enterprise grade solutions
- Demonstrated success with managing and delivering projects
- Strong communication and presentation skills
- Comfort with engaging a range of constituents – Business, IT, executives etc.
- Ability to work with and harness cross functional teams
To apply for this position, please submit resume to jobs@egnyte.com with "Senior Consultant / Manager - Professional Services" in the Subject.
Operations
Operations Engineer
Job Responsibilities
- Manage availability, latency, scalability and efficiency of all Egnyte services.
- Assist in automating deployment of Egnyte services and the application stack powering them.
- Participate in troubleshooting service problems from the network through the application stack and preventing their recurrence.
- Implement tools to gather real-time metrics for performance analysis in the present and capacity planning for the future.
Requirements
- Expert level Linux systems administration experience, preferably with Red Hat/CentOS 5 and above.
- Solid understanding of Internet infrastructure protocols such as TCP/IP, HTTP, DNS, SSH, LDAP, and SMTP, along with the software serving them (such as Apache, nginx, Varnish, Bind, PowerDNS, OpenSSH, OpenLDAP, Postfix, and Exim).
- Strong tuning and trouble-shooting skills in OS internals (filesystem, virtual memory, scheduling), networking (switching, VLANs, basic routing), and code (system call tracing, debugging/profiling tools).
- Demonstrated scripting skills in one or more of Python, Shell, Perl, and Ruby (Python strongly preferred).
- Experience with alert and trend monitoring software, including Net-SNMP, Nagios, Cacti, and Graphite (custom plugin writing a plus).
- Solid experience with configuration management tools like Puppet or Chef (or at least a strong appreciation of the need for them and willingness to learn).
- Strong written and verbal communication skills.
- BS in Computer Science (or 4 years relevant work experience).
Preferences
- 5+ years experience in a high-availability data center environment for serving large web services, along with related software such as LVS and HAProxy.
- Python object-oriented programming experience in an operations capacity (think APIs, not isolated scripts).
- DBA experience both relational (e.g., MySQL, PostgreSQL) and non-relational (e.g., Cassandra, MongoDB), along with related caching software (e.g., memcached, Redis).
- Virtualization experience, preferably with Xen or OpenVZ (Amazon AWS experience a plus).
- Experience using bug tracking/version control tools like Trac, Subversion, and Git.
- Involvement in the Open Source community (code writing, patch submission, bug reporting, etc).
To apply for this position, please submit resume to jobs@egnyte.com with "Operations Engineer" in the Subject.
Product Management
Product Manager / Senior Product Manager
Egnyte is looking for a well-rounded individual for the role of the Product Manager. You will be responsible for a range of product management functions to deliver Egnyte’s hybrid cloud products to the market. Attention to detail, an eye for quality and usability, along with the ability to grasp and translate technical capabilities into benefits is crucial. In this role, you will work actively with our sales, marketing, engineering and customer support functions.
Job Responsibilities
- Work as part of the team that develops Egnyte’s product roadmap
- Develop product Qualifications and designs for implementation by engineers
- Work with engineering, QA organization to oversee development of high quality products that can be released to customers
- Plan the launch of new products and releases and manage the cross-functional implementation of the plan
- Train sales and support functions on new products and features
- Work closely with our growing customer base to evangelize new products, run beta programs and solicit product enhancement ideas
- Author product documentation, training guides and related materials
Qualifications
- 7-10 years of software product management experience with business applications
- Bachelor's degree in Marketing, Business, Economics or Engineering; MBA a plus
- Exceptional written and verbal skills and proven ability to work with a cross functional team
- Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
- Distinctive problem-solving and analysis skills, combined with seasoned business judgment and ability to communicate with highly technical staff members and management team
- Cloud Computing/SaaS experience highly desired
To apply for this position, please submit resume to jobs@egnyte.com with "Product Manager" in the Subject.
Engineering
Principal Software Engineer (Server/Cloud)
We're looking for a top-notch Principal Software Engineer who can take ownership of complex server side projects, including design, development and quality. This is a high-energy, high-velocity organization and requires someone who is flexible, nimble, creative, aggressive and smart. This is an exciting opportunity for someone who wants to work on solutions that appeal both to IT administrators and to end users.
Job Responsibilities
- Work with a small team of extremely motivated engineers on the architectural evolution of Egnyte's cloud infrastructure
- Design and development of key server components
- Work with products, QA and operations teams to ensure that the delivered software meets the stringent scalability, reliability and performance requirements of cloud-based offering
Required Skills
- 6-9 years of experience designing and developing scalable servers
- A strong software development background, with expertise in many of the following technologies: Java, Apache, Linux, MySQL, Python, Cassandra, Memcache, etc.
- Excellent analytical and problem solving skills
- Ability to propose solutions that stand up to scrutiny
- Experience with high-scalable SaaS/cloud-based products
- Strong team and collaboration skills
- Very creative, out of the box thinking, not afraid of pushing the envelope
- Agile, aggressive and nimble approach to software development
- Passion for quality and fit and finish
To apply for this position, please submit resume to jobs@egnyte.com with "Principal Software Engineer (Server/Cloud)" in the Subject.
Sr. Engineering Manager/Director (Server/Cloud)
We're looking for an extremely capable senior manager/director to manage our server and hybrid cloud teams. This is a high-energy, high-velocity organization and requires someone who is flexible, nimble, creative, aggressive and smart.
Job Responsibilities
- Manage a large team of over 15 extremely capable engineers (both local and offshore) working on multiple parallel initiatives on our innovative hybrid cloud technology
- Create project and task schedules
- Execute and deliver on new development initiatives
- Identify relevant new technology to facilitate development, maintenance & enhancement of new and existing designs
- Use your strong technical skills to work closely with engineers to drive the architectural direction for the department
- Work with the Product Management, QA and Operations team to plan, develop and deliver the highest quality software
- Synthesize engineering, go-to-market and operational imperatives to produce realistic, yet aggressive, release plans and drive them through completion
Required Skills
- 4-8 years' experience of managing highly talented development teams
- Experience managing both on-shore and off-shore teams
- Experience with Java, Apache, Tomcat, MySQL, Redis, etc.
- Experience shipping highly scalable products in the cloud strongly preferred
- A very good listener; strong oral and written communication skills
- Excellent analytical and problem solving skills
- Very creative, out of the box thinking, not afraid of pushing the envelope
To apply for this position, please submit resume to jobs@egnyte.com with "Sr. Engineering Manager/Director (Server/Cloud)" in the Subject.
Sr. QA Manager/Director
We're looking for a top-notch Manager or Director of QA who can take complete ownership of the quality of the product across all platforms. Reporting to the VP of Engineering, this is a high-energy, high-velocity organization and requires someone who is flexible, nimble, creative, aggressive and smart.
Job Responsibilities
- Own all aspects of quality of our entire product offering.
- Manage a team of 10-15 engineers (both onshore and offshore) working on multiple parallel initiatives
- Work with the Product Manager, Development and Operations team to plan, test and deliver the highest quality software
- Relentless in the pursuit of quality and great attention to details and schedules
- Create an exhaustive test framework for both manual and automated testing to achieve maximum coverage
- Build a top-notch infrastructure for automated, repeatable, predictable stress and system tests
- Synthesize engineering, go-to-market and operational imperatives to produce realistic, yet aggressive, release plans and drive them through completion
Required Skills
- 3-7 years' experience of managing highly productive QA teams
- Experience managing both on-shore and off-shore QA teams
- Experience with both black-box functional and white box automated testing
- Experience designing and building test frameworks for stress and scalability testing
- Experience shipping highly scalable products in the cloud strongly preferred
- A very good listener; strong oral and written communication skills
- Excellent analytical and problem solving skills
- Very creative, out of the box thinking, not afraid of pushing the envelope
- Passion for quality and fit and finish
To apply for this position, please submit resume to jobs@egnyte.com with "Sr. QA Manager/Director" in the Subject.
Technical Manager (Internal Applications)
We're looking for an extremely capable Technical Manager to head up a small team responsible for all internal applications. This is a high-energy, high-velocity organization and requires someone who is flexible, nimble, creative, aggressive and smart.
Job Responsibilities
- Manage the team that's responsible for all the internal applications: billing, reseller, sales, marketing applications
- Provide technical leadership to the team
- Manage a team of 5-6 engineers (both onshore and offshore) working on multiple parallel initiatives
- Work with Marketing, Sales and Operations to define functionality of these applications and to integrate them into the larger sales and marketing applications ecosystem
- Define timelines and drive execution towards these
Required Skills
- 7+ years' experience, of which 3+ years as a systems integration manager or architect
- Experience managing both on-shore and off-shore teams
- Technical expertise in Java, MySQL, data warehousing, OLAP, analytics, etc.
- Experience developing and integrating standard sales & marketing applications
- A very good listener; strong oral and written communication skills
- Excellent analytical and problem solving skills
- Very creative, out of the box thinking, not afraid of pushing the envelope
To apply for this position, please submit resume to jobs@egnyte.com with "Technical Manager (Internal Applications)" in the Subject.
Principal Web UI Engineer
We're looking for a top-notch Principal Web UI Engineer who can lead the design and development effort for our web-interfaces. This is a high-energy, high-velocity organization and requires someone who is flexible, nimble, creative, aggressive and smart. This is an exciting opportunity for someone who wants to work on solutions that appeal both to IT administrators and to end users.
Job Responsibilities
- Design and develop end-user and administrative web applications
- Mentor other members of the web front-end team
- Work with the UI designer, product manager and the cloud team to architect and design a highly extensible framework for current and future development
- Hands-on test-driven development of significant areas of the web applications
- Have a keen eye for usability
Required Skills
- 7+ years' experience developing web applications for large scale consumer and/or enterprise products
- Expertise in the following technologies: HTML 5.0, JavaScript, AJAX, jQuery, JSON, CSS 3.0, Java and/or Python, etc.
- A very good listener; strong oral and written communication skills
- Excellent analytical and problem solving skills
- Strong team and collaboration skills
- Agile, aggressive and nimble approach to software development
To apply for this position, please submit resume to jobs@egnyte.com with "Principal Web UI Engineer" in the Subject.
Program Manager
As a Program Manager you will take ownership of all of our software releases. Work with Product Management, Development and QA teams across the organization to ensure timely and high quality releases. This is a high-energy, high-velocity organization and requires a flexible, nimble, creative, aggressive and smart individual. This position reports to the VP of Engineering.
Job Responsibilities
- Work cross-functionally to establish, document, and manage a continuously improving high velocity release process.
- Develop and manage multiple project schedules, identify risks early on and communicate to stakeholders.
- Work closely with development teams to track and communicate plans and progress.
- Managing multiple branches for products and coordinating project schedules and branching/release dependencies across projects.
- Responsible for other aspects of release oversight including coordination of internal deployments, ensuring clearly documented handover of releases to Operations and required post deployment verifications.
Required Skills
- 3-5 years of software project/program management experience with business applications
- Knowledge and application of cutting-edge of software development methodologies/processes.
- Exceptional written and verbal skills and proven ability to work with a cross functional team
- Bachelor's degree in Computer Science, or a related field.
To apply for this position, please submit resume to jobs@egnyte.com with "Program Manager" in the Subject.
UX/UI Designer
We're looking for a top-notch user interaction and design expert who can take complete ownership of all user experience interfaces and design a breakthrough interaction framework that will be the best of the breed.
Job Responsibilities
- Create a radically new and breakthrough UX model across multiple products and multiple platforms (web, tablets, smartphones, etc.)
- Work with the Product, Engineering and Marketing teams to conceptualize interactive solutions based on business goals
- Work closely with the Product and Engineering teams to design and build new features
- Be a strong, pursuasive advocate for the end user
- Be a perfectionist and be responsible for all aspects of user touch-points
- Create wireframes, mockups, click-throughs, etc., to design and prototype interactive applications
- Define and document standards and functional designs
- Synthesize (often conflicting) feedback from customers and internal constituents, present solutions and effectively advocate them
- Synthesize site analytics into actionable insights and solutions
Qualifications
- 3-7 years' experience conceptualizing and designing user interactions
- Strong portfolio of commercial user interface designs
- Experience leading user experience projects
- Expert at HTML (5.0), CSS (3), JavaScript, etc.
- Well-versed with technologies used on other platforms: Flash, iOS, Android, Windows
- Expert in the tools of the trade: Adobe Creative Suite, etc.
- Ability to conceptualize and story board designs
- A very good listener; strong oral and written communication skills
- Passion for solving problems and communicating solutions
- Excellent analytical and problem solving skills
- Strong team and collaboration skills
- Very creative, out of the box thinking, not afraid of pushing the envelope
Desired Skills:
- JQuery and some understanding of backend technologies
- Strong preference for candidates with experience with both consumer and enterprise applications or products that span the two
Sales and Marketing
Channel Sales Representative
Join one of the fastest growing Channel programs in the Cloud!
Egnyte manages petabytes of client data for tens of thousands of business clients worldwide. The leading companies, such as IKEA, CISCO, Fender, Lincoln Financial and Red Cross use Egnyte Cloud File Server to safely and securely access and share their files from any location and on any device.
Our Reseller program, launched in March of this year, is growing at an unprecedented rate with hundreds of VAR's, SI's and MSP's joining each month. Egnyte Hybrid Cloud eliminates channel conflict inherent in pure cloud solutions and enables channel partners to build not only their business, but their relationship with end-customers, leading to additional revenue opportunities for Resellers.
This is a unique opportunity for high-energy, technically savvy, sales professionals to join a fast growing company in a hot market segment at the time when it is fast becoming a well-known quantity in its target customer segment.
As a Channel Sales Manager, you will own the relationship between Egnyte and its partners for a given set of channel partners. You will fully enable the partners from both a sales and delivery standpoint, and continually drive pipeline and revenue by relating to all levels of the partner organization. You will grow the Channel revenue while working closely with other Egnyte teams.
Our commission plan offers accelerators above 100% quota achievement, a competitive salary and commission plan, benefits and equity, all in a fun and driven work environment, with ongoing coaching and mentoring to further enhance your career.
Responsibilities
- CSM is responsible for continued growth of Egnyte channel business and for driving significant revenue with channel partners.
- Building relationships with a variety of new and existing channel partners
- Create, manage and execute effective, high-ROI joint business plans.
- Understanding channel partners' and their end-customers' needs and effectively addressing those needs with Egnyte solutions
- Calling and emailing executives at all levels to facilitate deal closure
- Training channel partners on the Egnyte solution, use-cases, and technology partner solutions, to ensure proper client fit
- Work with partners to grow Egnyte presence within their product portfolio.
Qualifications
- Excellent organizational, phone and presentation skills
- 4+ years of successful sales experience
- Experience with Web/Cloud/SaaS technologies
- Experience with storage and collaboration market segments preferred but not required
- Technically adept (must be able to understand and clearly present the value of uniqueness of Egnyte Hybrid Cloud, Technology Partner solutions, etc.)
- Proficiency with MS Office, Gmail, Salesforce
- Understanding of VAR, MSP and SI business models preferred but not required
- Bachelor's degree required
- Obvious passion, drive and people skills
Product Marketing Manager
We are seeking a strong and creative marketer to translate Egnyte’s capabilities into benefits for customers and prospects. You will be creating email, demand generation and presentation content. Generating effective content and strategies for demand generation will be critical to your success as a member of the marketing team. We are looking for someone with product marketing experience at a software company, who is ready to jump in and contribute at this fast-growing start-up.
Qualifications
- 2-5 years of software product marketing experience, focused on business customers.
- Bachelor's degree in Marketing, Business, Computer Science or Engineering; MBA a plus.
- Exceptional written and verbal skills and proven ability to work with a cross functional team.
- Demonstrated ability to deliver results in prior roles, with increasing levels of responsibility and independence.
- Ability to translate highly technical content into concise messages that capture the attention of prospects.
Senior Manager of Trial Sales
Egnyte has an immediate opening for a Senior Manager of Trial Sales at our corporate headquarters in Mountain View. The Senior Manager of Trial Sales will manage the trial sales channel working with marketing to optimize top of the funnel input while directly managing the Sales Associate team to optimize trial to subscription conversion. This individual is responsible for driving to a monthly sales number. Successful applicants must be able to analyze and spot trends while working in a high volume/transactional sales environment. Applicants will be highly motivated professionals who can operate on an independent basis. We offer a competitive salary and commission plan, solid benefits, equity and a fun and aggressive work environment.
Responsibilities- Work with marketing team for optimal top of the funnel trial creation
- Manage and forecast expected trial channel revenue
- Manage Sales Associate team to promote trial to subscription conversion
- Manage hand off process to corporate sales for uncovered large sales opportunities
- Meet monthly sales goals
- Execute creative promotion campaigns
- Use SalesForce.com for lead management and sales forecasting
- Ensure 100% satisfaction with all customers
- 4-year degree required
- Obvious passion and people skills
- 2+ years successfully managing a high transaction sales channel, SaaS experience preferred
- Consistent over-achievement in past experiences
- Technically adept, experienced with web technologies
Inside Sales Representative
Egnyte has an immediate opening for an Inside Sales Representative (ISR) at our corporate headquarters in Mountain View. The ISR will leverage strategic and enterprise sales skills to reach executive-level decision makers and build strong relationships with customers. This individual is responsible for a quarterly quota driving initial sales. S/he must demonstrate outstanding sales leadership and be versed in best practices of value selling. Successful applicants will be highly motivated professionals who can operate on an independent basis. Our commission plan offers accelerators above 100% quota achievement. We offer a competitive salary and commission plan, solid benefits, equity and a fun and aggressive work environment.
Responsibilities- Develop sales pipeline consisting of mid-market companies
- Calling and emailing executives at all levels to facilitate deal closure
- Managing the sales-cycle, including contract generation and other deliverables for closing
- Meeting quarterly sales goals
- Understanding an account's needs and effectively communicating how Egnyte will meet those needs
- Using SalesForce.com for lead management and sales forecasting
- Ensuring 100% satisfaction with all customers
- Prioritizing opportunities and applying appropriate resources
- 4-year degree required
- Obvious passion and people skills
- 2+ years successful sales experience, SaaS experience preferred
- Consistent over-achievement in past experiences
- Technically adept, experienced with web technologies
Installed Base Manager
Egnyte has an immediate opening for an Installed Base Manager (IBM) at our corporate headquarters in Mountain View. The IBM will manage the install customer base to generate add on customer revenue while promoting customer adoption of Egnyte. This individual is responsible for driving to a monthly sales number. Successful applicants must be able to analyze customer base for revenue levers, execute add-on revenue campaigns, as well as work with marketing to identify customer press activity. Applicants will be highly motivated professionals who can operate on an independent basis. We offer a competitive salary and commission plan, solid benefits, equity and a fun and aggressive work environment.
Responsibilities- Profile existing customer base
- Execute customer upsell campaigns at an aggregate level
- Conduct and manage sales cycle for larger individual upsell opportunities
- Work with marketing to define upsell campaigns
- Work with marketing to identify customer press opportunities
- Meet monthly sales goals
- Use SalesForce.com for lead management and sales forecasting
- Ensure 100% satisfaction with all customers
- 4-year degree required
- Obvious passion and people skills
- 2+ years successfully managing a high transaction sales channel, SaaS experience preferred
- Consistent over-achievement in past experiences
- Technically adept, experienced with web technologies
Account Executive
Egnyte has an immediate opening for an Account Executive at our corporate headquarters in Mountain View. The Account Executive will leverage strategic and enterprise sales skills to reach executive-level decision makers and build strong relationships with customers. This individual is responsible for an annual quota and will drive initial and follow-on sales. S/he must demonstrate outstanding sales leadership and be versed in best practices of value selling. Successful applicants will be highly motivated professionals who can operate on an independent basis. Our commission plan offers accelerators above 100% quota achievement and travel will generally not be required. We offer a competitive salary and commission plan, solid benefits, equity and a fun and aggressive work environment.
Responsibilities- Building relationships with a variety of existing accounts
- Calling and emailing executives at all levels to facilitate deal closure
- Managing the sales-cycle, including contract generation and other deliverables for closing
- Meeting quarterly sales goals
- Understanding an account's needs and effectively communicating how Egnyte will meet those needs
- Using SalesForce.com for lead management and sales forecasting
- Ensuring 100% satisfaction with all customers
- Prioritizing opportunities and applying appropriate resources
- 4-year degree required
- Obvious passion and people skills
- 4+ years successful sales experience, SaaS experience preferred
- Consistent over-achievement in past experiences
- Technically adept, experienced with web technologies
Sales Associate - Entry Level, Part Time
Egnyte is looking for people currently in college for part time, entry-level sales positions. Applicants must have excellent communication skills, be outgoing and customer oriented with a zest for trying new things. This is a tremendous opportunity for anyone looking to join high tech sales post-graduation or just want to experience work life in a fast paced startup.
Responsibilities
- Answer inbound sales inquiries
- Lead qualification
- Close smaller opportunities
- Data input
Qualifications
- Must be able to work during the business week, during business hours (between 7am to 6pm--Currently not looking for weekend help).
- Must be comfortable working with Office applications (Word, Excel ,PPT, etc.) and willing to learn new ones (Salesforce.com, etc.).
Details
- Part Time (~20 hours per week)
- Hourly pay, plus commission
To apply for this position, please submit resume to jobs@egnyte.com with "Sales Associate" in the Subject.
